- This topic has 12 replies, 4 voices, and was last updated 4 years, 6 months ago by
Ying.
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September 30, 2021 at 10:14 am #1948465
Sue
Hi
I’m working through Mike Oliver’s How to Build Lightweight WordPress Websites with GeneratePress & GenerateBlocks and have come across a problem. When I duplicate a container within a grid on the Home page GP freezes. How do you suggest I problem-solve this?
Appreciate your help with this,
SueGP version 3.0.4
WP version 5.8.1Plugins:
Docket WP
Activate | Delete
Easily store and access your processes and to-do’s without leaving your dashboard.
Version 1.1.4 | By Docket WP | View detailsGenerateBlocks
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A small collection of lightweight WordPress blocks that can accomplish nearly anything.
Version 1.3.5 | By Tom Usborne | View detailsGP Premium
Deactivate | Configure
The entire collection of GeneratePress premium modules.
Version 2.0.3 | By Tom Usborne | View detailsSafe SVG
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Allows SVG uploads into WordPress and sanitizes the SVG before saving it
Version 1.9.9 | By Daryll Doyle | View detailsSVG Support
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Upload SVG files to the Media Library and render SVG files inline for direct styling/animation of an SVG’s internal elements using CSS/JS.
Version 2.3.19 | By Benbodhi | View details | Get Support | Leave a Review | Donate to authorUpdraftPlus – Backup/Restore
Premium / Pro Support | Settings | Deactivate | Take Tour
Backup and restore: take backups locally, or backup to Amazon S3, Dropbox, Google Drive, Rackspace, (S)FTP, WebDAV & email, on automatic schedules.
Version 1.16.61 | By UpdraftPlus.Com, DavidAnderson | View detailsYoast Duplicate Post
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The go-to tool for cloning posts and pages, including the powerful Rewrite & Republish feature.
Version 4.1.2 | By Enrico Battocchi & Team Yoast | View details | DocumentationSeptember 30, 2021 at 10:18 am #1948468Sue
Forgot to add that I’m running Local version 6.1.3+5515
September 30, 2021 at 10:45 am #1948484Ying
StaffCustomer SupportHi Sue,
I don’t seem to have issue duplicating containers within Grid.
When you say GP freezes, what does that mean exactly?
What is the content inside the Grid container which you are trying to duplicate?
Let me know 🙂
September 30, 2021 at 11:30 am #1948515Sue
After I duplicate the container, I click on the Update button to save my changes. The duplicated content isn’t saved and I can’t make any more changes to the page. I have included a link to a screenshot of the edited page. Can you see it?
September 30, 2021 at 11:54 am #1948542Leo
StaffCustomer SupportI’m not experiencing this issue either and haven’t received other reports on this.
Any chance you can try disabling all plugins to eliminate any odd conflicts first?
If not can you create a staging site so we can try to replicate the issue there?
Thanks.
September 30, 2021 at 12:26 pm #1948574Sue
Thanks,
After disabling all plugins except GP Premium and GenerateBlocks I still have the problem. I will work on creating a staging site and get back to you.September 30, 2021 at 12:30 pm #1948583Leo
StaffCustomer SupportSounds good 🙂
October 2, 2021 at 2:29 pm #1950774Sue
The staging area has been created. I have added the login details and a Loom video to show you exactly what is happening.
October 3, 2021 at 4:02 am #1951051David
StaffCustomer SupportHi there,
thats very odd, when updating the page i do not see any Errors in the Browser Developers Console.
But what i do see is a SSL issue.If you go to Tools > Site Health you will see it warns “Your website does not use HTTPS” and within that notice it points out the URLs in Settings > General are set to HTTP.
Can you try updating the URLs to HTTPS as it may be just a simple SSL security issues thats blocking the update.
October 4, 2021 at 11:21 am #1952507Sue
Hi,
The SSL has been updated, but unfortunately, the issue is still there. 🙁October 4, 2021 at 11:41 am #1952524Ying
StaffCustomer SupportHi Sue,
I think the issue is the reusable block — text link you are using in the Grid container.
https://www.screencast.com/t/QCKpQ76kAs you know Reusable block is a WP core feature, it’s not supposed to be duplicated like this, it causes infinite loop. So be very careful with Reusable block.
If you remove this reusable block, the issue should be gone. 🙂
October 5, 2021 at 12:57 pm #1953883Sue
Hi Ying,
Thank you for finding this. Leaving this as a Reusable block was an oversight on my part, it should have been converted to a regular block. However, I thought by leaving it as a Reusable Block was an option also. It’s my understanding that the Reusable Blocks work like a “Global Block” changing something in one Reusable Block will affect that same block site-wide as long as it hasn’t been converted to a regular block.Thank again
October 5, 2021 at 1:08 pm #1953894Ying
StaffCustomer SupportReusable block is WP core feature, GP has no control over its behavior.
I personally don’t like using it, it’s just not stable enough for me. And GB Pro has a similar feature called
Local template, I prefer using our own product which is much more stable 🙂 -
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