- This topic has 7 replies, 3 voices, and was last updated 4 years, 10 months ago by
Tom.
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May 3, 2021 at 10:42 am #1762451
Sol Aveiro
I am having these errors with the Plugin, I have WordPress Version: 5.7.1
[03-May-2021 15:59:49 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/library/class-make-css.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/typography/functions/functions.php on line 2971
Perfumeslujosos.com
May 3, 2021 at 12:00 pm #1762535Leo
StaffCustomer SupportHi there,
What version of GP Premium are you using?
Let me know 🙂
May 3, 2021 at 12:01 pm #1762536Sol Aveiro
2.0.1
May 3, 2021 at 1:00 pm #1762614Tom
Lead DeveloperLead DeveloperHi there,
That error means that the file doesn’t exist, but it does actually exist in the plugin package.
Perhaps something went wrong during the update process. Can you try re-installing the latest version?
Let us know 🙂
June 4, 2021 at 9:50 am #1810447Sol Aveiro
Hi, i have PHP Fatal error again.
#0 /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/wordpress-seo/admin/class-admin-init.php([04-Jun-2021 16:38:25 UTC] PHP Fatal error: require(): Failed opening required ‘/home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/woocommerce/functions/customizer/customizer.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/woocommerce/functions/functions.php on line 8
[04-Jun-2021 16:40:09 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/inc/deprecated.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/gp-premium.php on line 127I already did I already re-installeD 🙁
June 4, 2021 at 10:16 am #1810486Tom
Lead DeveloperLead DeveloperHi there,
It’s saying that this file doesn’t exist:
gp-premium/woocommerce/functions/customizer/customizer.phpIt does exist in the actual plugin, so perhaps it was deleted from your server for some reason? You could try re-installing GP Premium so all of the necessary files are loaded.
June 4, 2021 at 10:55 am #1810522Sol Aveiro
Hi!
The file exist, i already re-instaled the plugin 🙁June 5, 2021 at 8:36 pm #1811836Tom
Lead DeveloperLead DeveloperSo the file exists if you look via FTP or File Manager, but you’re still getting that error?
If so, I would report this to your hosting – there might be some sort of internal caching that’s not functioning correctly.
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