[Support request] PHP Fatal error with GP Premium

[Sol Aveiro]

I am having these errors with the Plugin, I have WordPress Version: 5.7.1

[03-May-2021 15:59:49 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/library/class-make-css.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/typography/functions/functions.php on line 2971

Perfumeslujosos.com

[Leo]

Hi there,

What version of GP Premium are you using?

Let me know 🙂

[Sol Aveiro]

2.0.1

[Tom]

Hi there,

That error means that the file doesn’t exist, but it does actually exist in the plugin package.

Perhaps something went wrong during the update process. Can you try re-installing the latest version?

Let us know 🙂

[Sol Aveiro]

Hi, i have PHP Fatal error again.

#0 /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/wordpress-seo/admin/class-admin-init.php([04-Jun-2021 16:38:25 UTC] PHP Fatal error: require(): Failed opening required ‘/home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/woocommerce/functions/customizer/customizer.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/woocommerce/functions/functions.php on line 8
[04-Jun-2021 16:40:09 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/inc/deprecated.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/perfume1/public_html/perfumeslujosos.com/wp-content/plugins/gp-premium/gp-premium.php on line 127

I already did I already re-installeD 🙁

[Tom]

Hi there,

It’s saying that this file doesn’t exist: gp-premium/woocommerce/functions/customizer/customizer.php

It does exist in the actual plugin, so perhaps it was deleted from your server for some reason? You could try re-installing GP Premium so all of the necessary files are loaded.

[Sol Aveiro]

Hi!
The file exist, i already re-instaled the plugin 🙁

[Tom]

So the file exists if you look via FTP or File Manager, but you’re still getting that error?

If so, I would report this to your hosting – there might be some sort of internal caching that’s not functioning correctly.

[Author]

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