- This topic has 13 replies, 3 voices, and was last updated 4 years, 6 months ago by
Tom.
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AuthorPosts
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April 28, 2021 at 10:46 am #1753824
Kevin
Hello.
I am trying to import demo and it’s not working.Everything goes perfectly find but nothing is imported when I go to the site.
I am importing JAVA theme and using both Import Theme Options and Import Demo Content
Everything progresses fine and successfully ends.
When I go to site, nothing is imported…no menu, pages, post or theme options.
April 28, 2021 at 10:57 am #1753852Leo
StaffCustomer SupportHi there,
Which GP Premium version are you using?
Let me know 🙂
April 28, 2021 at 11:11 am #1753885Kevin
I am using following
GP Premium Version Version 2.0.0
Theme GeneratePressVersion: 3.0.3April 28, 2021 at 11:16 am #1753901Kevin
Here is my site health info.
April 28, 2021 at 11:32 am #1753933Kevin
After doing more research, following is happening.
– Widget: imported
– Pages: not imported
– Posts: not imported
– Theme Configation: Not imported
– Menu: Not imported
– Plugin: Installed, Activated
– Media: only log importsApril 28, 2021 at 12:00 pm #1754000Leo
StaffCustomer SupportCan you follow the steps here to retrieve further bugging info?
https://docs.generatepress.com/article/error-codes-importing/#further-debuggingLet me know 🙂
April 28, 2021 at 1:03 pm #1754059Kevin
I did what you asked by adding following
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );…Demo Importer runs fine and does not generate any log as there is no error.
I get following at the end which shows everything is perfectly fine.
Import Complete
Check out your new site and start making it yours!Note: We do our best to ensure all imported images are licensed for open use. However, image licenses can change, so we strongly advise that you replace all imported images with your own.
View Site
April 28, 2021 at 3:01 pm #1754170Tom
Lead DeveloperLead DeveloperSo there’s nothing at all in the
debug.logfile?What about the
error_logfile on the server? Anything in there?The content part is being skipped, so there must be some sort of log as to why. That log will be the key in figuring out what we’re looking at.
April 28, 2021 at 6:42 pm #1754352Kevin
There is none on eithere. I shared my wordpress admin credential. Please log in and see if you can help.
Thank you.April 28, 2021 at 8:50 pm #1754466Tom
Lead DeveloperLead DeveloperI did log in and try it and can confirm it’s not working for you. However, I would need some sort of clue as to why it’s not working to figure out what’s going on.
If you’d like to provide sFTP details (privately, of course), I should be able to debug further as I’ll be able to access logs.
Let me know 🙂
April 29, 2021 at 5:26 am #1755297Kevin
New site admin and ftp info below
April 29, 2021 at 7:34 am #1755785Tom
Lead DeveloperLead DeveloperHi there,
Something is preventing your server from download the content XML correctly. Can you ask your hosting to make sure the following extension is active on your server?: https://generatepress.com/forums/topic/importing-content-doesnt-finish/#post-1718116
If that doesn’t work, this is another related solution: https://generatepress.com/forums/topic/import-from-site-library-but-has-no-demo-content/#post-932022
April 29, 2021 at 8:34 am #1755881Kevin
Is there a way to just download and import demo site?
I am looking for Java demo so all I need is settings and xml for import to do it manually.Thank you.
April 29, 2021 at 8:47 am #1755904Tom
Lead DeveloperLead DeveloperSure, but you won’t get the benefits of the import finishing, like imported widgets or site options.
Here’s the XML file:
https://gpsites.co/files/java/content.xmlYou can import that in “Tools > Import”.
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