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Site Import not working.

13 replies · Started by Kevin on April 28, 2021

Viewing posts 1–14 of 14

Hello.
I am trying to import demo and it's not working.

Everything goes perfectly find but nothing is imported when I go to the site.

I am importing JAVA theme and using both Import Theme Options and Import Demo Content

Everything progresses fine and successfully ends.

When I go to site, nothing is imported...no menu, pages, post or theme options.

Hi there,

Which GP Premium version are you using?

Let me know :)

I am using following

GP Premium Version Version 2.0.0
Theme GeneratePressVersion: 3.0.3

Here is my site health info.

After doing more research, following is happening.

- Widget: imported
- Pages: not imported
- Posts: not imported
- Theme Configation: Not imported
- Menu: Not imported
- Plugin: Installed, Activated
- Media: only log imports

I did what you asked by adding following

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

...Demo Importer runs fine and does not generate any log as there is no error.

I get following at the end which shows everything is perfectly fine.

Import Complete
Check out your new site and start making it yours!

Note: We do our best to ensure all imported images are licensed for open use. However, image licenses can change, so we strongly advise that you replace all imported images with your own.

View Site

So there's nothing at all in the debug.log file?

What about the error_log file on the server? Anything in there?

The content part is being skipped, so there must be some sort of log as to why. That log will be the key in figuring out what we're looking at.

There is none on eithere. I shared my wordpress admin credential. Please log in and see if you can help.
Thank you.

I did log in and try it and can confirm it's not working for you. However, I would need some sort of clue as to why it's not working to figure out what's going on.

If you'd like to provide sFTP details (privately, of course), I should be able to debug further as I'll be able to access logs.

Let me know :)

New site admin and ftp info below

Is there a way to just download and import demo site?
I am looking for Java demo so all I need is settings and xml for import to do it manually.

Thank you.

Sure, but you won't get the benefits of the import finishing, like imported widgets or site options.

Here's the XML file: https://gpsites.co/files/java/content.xml

You can import that in "Tools > Import".

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