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[Support request] Social Icons Block not working

Home Forums Support [Support request] Social Icons Block not working

Home Forums Support Social Icons Block not working

  • This topic has 9 replies, 3 voices, and was last updated 5 years ago by Leo.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1687701
    JaviBe

    Hello,

    I am adding the social icons block to the footer template element. When adding it, there are three dots (blue, light blue and pink) that are supposed to be social media icons. However, I can’t see where I can select the icons and add links to social media.

    Any idea?
    Thanks

    #1687865
    David
    Staff
    Customer Support

    Hi there,

    can you share a link to a page where we can see the issue ?

    #1687881
    JaviBe

    Hi David,

    The live site does not show the icons: https://snipboard.io/i7danG.jpg

    These are the dots I mentioned while editing: https://snipboard.io/zDYpGl.jpg

    These is the block options I see: https://snipboard.io/WTcjOG.jpg

    #1688280
    David
    Staff
    Customer Support

    I need to see the site in order to tell what the issue is – a screenshot alone doesn’t help.

    #1688290
    JaviBe

    See private info with login details.

    #1688362
    Leo
    Staff
    Customer Support

    Can you disable clear and disable SG optimizer and any other caching plugins first?

    The social icon blocks are from WordPress itself so the theme should not interfere.

    Do you see the same issue when using a Twenty series default theme?

    #1688371
    JaviBe

    Hi Leo, I am afraid I have the same result.

    #1688374
    Leo
    Staff
    Customer Support

    Can you report that to WordPress support team?

    Or you could consider just using the buttons block from GenerateBlocks which has some social icons built-in:
    https://docs.generateblocks.com/article/buttons-overview/#icon

    #1688405
    JaviBe

    I am happy to report it, but never done it. Can you please send me a link with the info?

    I will use the GenerateBlocks built-in social icons by now.

    #1688409
    Leo
    Staff
    Customer Support

    Here it is:
    https://wordpress.org/support/

    I’d assume they already know 🙂

    GB is the better option anyways.

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