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Hi.
I go to Colors >> Footer >> Back to Top Button >> Background and change the hex code.
But the colour of the button does not change from the default.
What am I doing wrong?
Thank you.
Customer Support
Hi Janine,
Any chance you can link us to the site in question?
You can use the private information field.
Let me know 🙂
The site is currently under maintenance. But I will link to it when I take it off and come back to this issue.
Thank you for now.
Here’s a link to local staging copy.
Customer Support
Just tried to view the page but it says Tunnel expired unfortunately.
Here it is again.
Sorry it expired 43 minutes ago. Can you open it for at least 12 hours?
Hi. Unfortunately, I don’t have that capability. Anyhoo, here’s another link.
Can’t see anything obvious.
Any child theme or caching plugins?
If not, can you disable all plugins and give it another shot?
No child theme or caching plugins. I disabled all plugins and I still was not able to change the colour.
Thank you.
Can you send me the dashboard login with all other plugins disabled?
Thanks 🙂
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