[Resolved] Changing Colour of Back to Top Button

Home Forums Support [Resolved] Changing Colour of Back to Top Button

Home Forums Support Changing Colour of Back to Top Button

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1665173
    Janine

    Hi.

    I go to Colors >> Footer >> Back to Top Button >> Background and change the hex code.

    But the colour of the button does not change from the default.

    What am I doing wrong?

    Thank you.

    #1665181
    Ying
    Staff
    Customer Support

    Hi Janine,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know ๐Ÿ™‚

    #1665342
    Janine

    The site is currently under maintenance. But I will link to it when I take it off and come back to this issue.

    Thank you for now.

    #1665767
    Janine

    Here’s a link to local staging copy.

    #1665912
    Leo
    Staff
    Customer Support

    Just tried to view the page but it says Tunnel expired unfortunately.

    #1665956
    Janine

    Here it is again.

    #1666032
    Leo
    Staff
    Customer Support

    Sorry it expired 43 minutes ago. Can you open it for at least 12 hours?

    #1666107
    Janine

    Hi. Unfortunately, I don’t have that capability. Anyhoo, here’s another link.

    #1666122
    Leo
    Staff
    Customer Support

    Can’t see anything obvious.

    Any child theme or caching plugins?

    If not, can you disable all plugins and give it another shot?

    #1666133
    Janine

    No child theme or caching plugins. I disabled all plugins and I still was not able to change the colour.

    Thank you.

    #1666191
    Leo
    Staff
    Customer Support

    Can you send me the dashboard login with all other plugins disabled?

    Thanks ๐Ÿ™‚

Viewing 11 posts - 1 through 11 (of 11 total)
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