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[Support request] Custom Event ?

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Home Forums Support Custom Event ?

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  • #1589921
    chris

    Hi,

    I’m trying to figure out which code from the theme is needed to track and make a sendinblue email send on event.

    So like a new user signing up, but a different process and theme code required. I want when a listing has changed from “pending review” to “Active” or the code for the “save” button on the “advertise” page, when that is clicked for an email to be sent. So my question is how do i find the code for said actins for sendinblue to know when trigger required.

    Hope this makes sense, thank you

    #1589930
    David
    Staff
    Customer Support

    Hi there,

    this article form the Send In Blue site explains how you set up their automation process:

    https://help.sendinblue.com/hc/en-us/articles/208776049-Setting-Up-SendinBlue-Automation-on-your-website

    It’s not something that the Themes code has any control or responsibility for.
    The main script they provide for setting up the automation can be added to the wp_head ( which is before the opening body tag ) using a Hook element

    #1592324
    chris

    Hello,

    I understand at this point I require other support, or help advise with finding the script responsible for WordPress status update. Could perhaps advise where I can find this?

    The script sendinblue provided i have already added to a hook element and the welcome email works on signup, issue is setting up a custom event to trigger a new one that’s not built in.(like welcome message and script given)

    Im assuming i require another script that’s custom to add to another hook element then to setup on sendinblue side?

    The actual task im trying to acheve is once someone adds a listdom listing, once approved by mod the user would receive a confirmation email.

    #1592351
    Leo
    Staff
    Customer Support

    Unfortunately we don’t offer custom development service and don’t have a contact for this either.

    I think using a service like this is probably your best bet:
    https://codeable.io/

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