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Hello!
I’ve installed GP Premium and activated Site Library.
I can see the tab, I can see the name of the themes, although nothing happens when I click the Details button.
What should I do?
Customer Support
Hi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know 🙂
Unfortunately, I can’t. As the website is Live. Is there any way to download them manually?
Customer Support
Hi there,
can you try clearing and disabling your Cache Plugin.
I’ve cleared and disable the Cache plugin. It didn’t work.
Unfortunately, I can’t. As the website is Live. Is there any way to download them manually
So you are trying to import a site into a live site with traffic?
That’s generally not a good idea.
Any chance you can duplicate the problem into a staging site so we can try some debugging steps?
Thanks 🙂
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