Archived topic

Can't see Site Library

5 replies · Started by Svetoslav on November 22, 2020

Viewing posts 1–6 of 6

November 22, 2020 at 6:39 am #1540928

Hello!

I've installed GP Premium and activated Site Library.

I can see the tab, I can see the name of the themes, although nothing happens when I click the Details button.

What should I do?

November 22, 2020 at 10:54 am #1541370

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

November 23, 2020 at 2:00 am #1541945

Unfortunately, I can't. As the website is Live. Is there any way to download them manually?

November 23, 2020 at 3:02 am #1542028

Hi there,

can you try clearing and disabling your Cache Plugin.

November 23, 2020 at 7:25 am #1542557

I've cleared and disable the Cache plugin. It didn't work.

November 23, 2020 at 9:20 am #1542703

Unfortunately, I can’t. As the website is Live. Is there any way to download them manually

So you are trying to import a site into a live site with traffic?

That's generally not a good idea.

Any chance you can duplicate the problem into a staging site so we can try some debugging steps?

Thanks :)

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