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[Resolved] Infinite scroll missing posts

Home Forums Support [Resolved] Infinite scroll missing posts

Home Forums Support Infinite scroll missing posts

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #1517333
    Peter

    With infinite scroll enabled some posts are missing. The posts are in the correct order (i.e date) when viewed page by page.

    #1517475
    David
    Staff
    Customer Support

    Hi there,

    can you provide the URL to your site?

    #1517567
    Peter
    #1517929
    David
    Staff
    Customer Support

    Can you enable the Infinite scroll so we can see the issue?

    #1518184
    Peter

    Just done that David

    #1518210
    Leo
    Staff
    Customer Support

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Please leave the plugins disabled even if it doesn’t solve the issue.

    Let me know 🙂

    #1518559
    Peter

    Already tried that Leo – didn’t work. Works OK with pages, but not infinite scroll?

    #1519249
    David
    Staff
    Customer Support

    Let us know when is a good time for you to re-enable the infinite scroll so we can take a closer look. Just reply to this topic when you’re ready.

    #1520302
    Peter

    It is re-enabled now David. Thanks in advance.

    #1520698
    David
    Staff
    Customer Support

    So the infinite scroll looks to be working correctly. Just to be clear – are you saying that some posts are missing from the list ? If so are they always the same posts that are missing or is it random ?

    #1520867
    Peter

    Yes – infinite scroll works fine in itself, but the posts only appear roughly in chronological order initially – at the moment posts dated Nov 5 are showing, nothing from the 4th, then some from the 3rd, then one from September 18, with nothing in-between (100+ posts).

    #1520994
    Leo
    Staff
    Customer Support

    Just to make sure, you are saying that the posts between September 18 and Nov 3rd are missing?

    If so I’m actually seeing a lot of posts from Oct:
    https://www.screencast.com/t/xwTPtWQAa
    https://www.screencast.com/t/1NS6hjZXO

    If you are still having this issue, can you disable all plugins and let us take a look?

    Thanks 🙂

    #1521332
    Peter

    Yes, Leo – I see all the posts correctly from Nov 6 back to Nov 2, the nothing between there and Sept 18 back to Sept 16 then nothing between there and August 30.

    Just checked on a second identical pc and it is fine – everything present and in the correct order!?

    #1521449
    Peter

    I think I may have got to the bottom of this – it looks like a cache issue on the one pc! Please put the query on hold, and thanks a lot for your help in the meantime.

    #1521885
    Leo
    Staff
    Customer Support

    No problem 🙂

Viewing 15 posts - 1 through 15 (of 21 total)
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