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[Support request] Customizer Freezings

Home Forums Support [Support request] Customizer Freezings

Home Forums Support Customizer Freezings

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1474493
    Nestor

    Hi!

    I just purchase your theme and GP Premium. I’m trying to customize the theme Avery, but the Customizer keeps freezing.

    This is a brand new install. The only plugins are the ones the template loaded.

    Your prompt help would be greatly appreciated.

    Regards,
    Nestor

    #1474544
    David
    Staff
    Customer Support

    Hi there,

    that generally happens if your server has a low memory limit.
    See point 3 here:

    https://docs.generatepress.com/article/debugging-tips/

    Let us know. BTW you can check the Server settings in Dashboard > Tools > Site Heath –> Info > Server.

    #1475480
    David
    Staff
    Customer Support

    Glad to be of help

Viewing 3 posts - 1 through 3 (of 3 total)
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