Archived topic

Customizer Freezings

2 replies · Started by Nestor on October 6, 2020

Viewing posts 1–3 of 3

October 6, 2020 at 5:54 am #1474493

Hi!

I just purchase your theme and GP Premium. I'm trying to customize the theme Avery, but the Customizer keeps freezing.

This is a brand new install. The only plugins are the ones the template loaded.

Your prompt help would be greatly appreciated.

Regards,
Nestor

October 6, 2020 at 6:23 am #1474544

Hi there,

that generally happens if your server has a low memory limit.
See point 3 here:

Let us know. BTW you can check the Server settings in Dashboard > Tools > Site Heath --> Info > Server.

October 6, 2020 at 4:48 pm #1475480

Glad to be of help

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