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Posts
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Hello,
I am having problems using GP Site Library. Themes from Site Library get imported without issue, but after that whenever I try to load my site, I get an error “504 Gateway Time Out”. But when I remove that imported site, my site works great,even with basic Generatepress theme.please help.
Customer Support
Hi there,
Can you try the steps in the Further Debugging section here?: https://docs.generatepress.com/article/error-codes-importing/#further-debugging
It should give us more specific info about the error.
Let me know 🙂
Actually we are using shared hosting and we are not able to perform steps provided in further debugging section here:
https://docs.generatepress.com/article/error-codes-importing/#further-debuggingNow, please suggest another way to solve this issue.
Lead Developer
Can you check your
error_logfile for any recent errors?You shouldn’t be getting any 504 errors on the frontend that are related to the Site Library, as it doesn’t make any external requests that can timeout.
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