- This topic has 6 replies, 4 voices, and was last updated 4 years, 6 months ago by David.
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October 19, 2019 at 2:59 am #1038728Edin
I’m trying to set up Apple Pay with Woocommerce.
I’ve set it up in Stripe correctly (confirmed by Stripe), I’ve made that check in Woocommerce, and that should be enough to make the button appear with mobiles that have AP installed.
But it doesn’t work.
I wanted to check here if there are known problems with GP.
Thanks,
EdinOctober 19, 2019 at 6:49 am #1038825DavidStaffCustomer SupportHi there,
no known issues, and we wouldn’t expect there to be as GP doesn’t have any knowledge or, or effect on payment services like stripe.
Generally when something Stripe related doesn’t show its because of a mis-configuration or requires domain verification.
October 21, 2019 at 3:42 am #1040133EdinThank you, David.
After I’ve read your answer, I’ve contacted Woocommerce. The said:
This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:
Temporarily switch your theme to Storefront
Check if the button appeared on your product page on a compatible device
Disable all plugins except for WooCommerce and Stripe
Check if the button appeared on your product page on a compatible deviceThat’s, of course, not doable in a live-environment.
Thanks,
EdinOctober 21, 2019 at 9:41 am #1040509TomLead DeveloperLead DeveloperHi there,
You may need to set up a staging site so you can properly test without affecting your live site.
I can’t think of anything in GP that would conflict, so you’ll likely need to deactivate things one by one to find the issue.
October 21, 2019 at 9:58 am #1040522DanThere was an issue with WooCommerce Stripe plugin that seems to suggest there are lots of reported issues with Payment request buttons on product and cart pages https://github.com/woocommerce/woocommerce-gateway-stripe/pull/959.
I am also having issues where the apple pay button doesn’t render properly before the ‘Add to Cart’ on the product page – https://ibb.co/vxfmYfK.
Will look to disable some of the custom CSS, snippets and plugins to see if that causing it but you guys may see a common issue here?
**EDIT – my issue was solved here – https://generatepress.com/forums/topic/variable-products-quantity-toggle-margin-padding-issue/**
Don’t know if the OP has the same problem.
October 22, 2019 at 2:53 am #1041053Edin**EDIT – my issue was solved here – https://generatepress.com/forums/topic/variable-products-quantity-toggle-margin-padding-issue/**
I tried adding the suggest CSS, but unfortunately, it didn’t fix the issue.
October 22, 2019 at 5:02 am #1041139DavidStaffCustomer SupportAre you able to setup a staging site like Tom suggested then you can test for plugin conflicts.
There is also this troubleshooting info from Woo:https://docs.woocommerce.com/document/accepting-apple-pay-woocommerce/#section-12
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