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Hello,
I have baffling problem I was hoping you could help me with. I’m using GeneratePress Premium for multiple websites, including (1) https://campfirepark.org, (2) https://bobbyangel.org and (3)https://naturefolk.net and a few others. In the Campfire Park website, whenever I embed a “playlist of multiple videos” it only plays one video and then stops. I’ve experimented with adding a “loop” suffix at the end of the playlist url, and sometimes that works on the desktop version, but mobile always stops after one video.
Meanwhile, and here is the really frustrating part: The “same exact” playlists (even without the suffix) play through to the end on the other two websites (i.e. both Bobby Angel and Nature Folk), both on the desktop and mobile versions.
Importantly, playing playlists is at the core of the Campfire Park website experience, thus I’m pretty keen on trying to resolve it, or at least understand why.
Is there anything you recommend?
Thank you,
Bob
Here’s another clue:
On the Campfire Park website (https://campfirepark.org), the playlists successfully plays “in full” (i.e. to the end) in “The Log Pile” page. “The Log Pile” is a separate page that I built using the GP Block Builder. However, the same playlist stops at only one video when placed as a “blogging” portion of the website, (i.e. as a post.) FYI: I renamed the blog to “Campfire Talks.”
I thought that might be a helpful hint to the problem.
Thank you,
Bob
Customer Support
Hi Bob,
Unfortunately we have not heard issues like this before so not sure what we can offer here.
It’s unlikely a theme-related issue if it works in one install and not on another install.
I would recommend disabling all plugins and custom functions except GP Premium to test if one of the plugins is causing some odd conflicts.
Thanks Leo! I don’t know which one did it, but I deleted every plugin in Campfire Park that wasn’t also in Bobby Angel and that did it. It actually seemed to be the final plugin I uninstalled. Now its working on the desktop and mobile.
No problem 🙂
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