[Resolved] Your site doesn’t include support for the woocommerce memberships

Home Forums Support Your site doesn’t include support for the woocommerce memberships

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  • #1401567
    Gerik

    “Your site doesn’t include support for the woo-commerce-memberships/non-member-content” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”

    I have woocommerce membership plugin. It allows me to hide content within a block for people who have no purchased a membership.

    This started when I updated to WordPress 5.5

    #1401634
    Leo
    Staff
    Customer Support

    Hi there,

    I don’t believe this is a GP issue as that kind of thing is all handled by WooCommerce.

    Can you first try activating a twenty series WP theme and see if the issue exists there?

    #1403055
    Gerik

    Yes it’s not your theme. I’m putting updates here if you don’t mind if someone else has the same question.

    Hey Gerik,

    Thanks for contacting us about Memberships! Sorry to hear our plugin is giving you trouble. I am happy to help out 🙂

    We have received several reports of this issue and our developers are already started looking into a fix here. It looks like the conflict has to do with the latest version of WordPress that was just released in the last day or so.

    While I don’t have an estimated time for resolution right now, please know that our team is now aware of the issue and will work to incorporate a fix into the plugin as soon as they can.

    In the meantime, though it’s not ideal, I’d recommend looking into using our restriction shortcodes:

    https://docs.woocommerce.com/document/woocommerce-memberships-restrict-content/#section-9

    Thanks so much for reporting this issue! Could I help you with any other questions in the meantime?

    Cheers,

    Steve (woocommerce/skynet)

    #1403072
    Leo
    Staff
    Customer Support
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