[Resolved] You need a higher level of permission. Sorry, you are not allowed to customize

Home Forums Support [Resolved] You need a higher level of permission. Sorry, you are not allowed to customize

Home Forums Support You need a higher level of permission. Sorry, you are not allowed to customize

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1673313
    Brendan

    Hi,

    Seen a few topics on this, but with no clear resolution:

    When I try to customize, I receive:
    You need a higher level of permission.
    Sorry, you are not allowed to customize this site.

    Gave me that message when I first tried, but was then able to customize a few days ago.
    Today it’s reverted back to giving me the same denied access. So it’s not a consistent error.

    Is it a GP, Bluehost or WP issue?
    How do I customize my site without constantly being denied access?

    Thanks.

    #1673456
    David
    Staff
    Customer Support

    Hi there,

    can you try using a Private/Incognito browser to access the site this check if its a Cookie or browser caching issue.

    #1723850
    Brendan

    Thanks David, I tried that and a few other things and it now seems to be working fine.

    #1724456
    David
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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