[Resolved] Wrong logo after import

Home Forums Support [Resolved] Wrong logo after import

Home Forums Support Wrong logo after import

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  • #2327969

    Hi Team,

    we did some design changes on site A that we also needed on site B,C,D etc.
    We exported on A and imported on the other sites.
    All worked well. Needless to say the wrong logo reference was imported too…

    We corrected the logos/uploaded new.

    However, on some devices the old logo is shown.
    You can check it here: https://leben.lanaprinzip.com/
    The correct logo is lanaprinzip-leben-lf.png
    Thw wrong logo is heilfasten-lanaprinzip-360.jpg

    The code calling the wrong logo:

    <img class="header-image is-logo-image" alt="Lanaprinzip Leben" src="https://leben.lanaprinzip.com/wp-content/uploads/2022/08/lanaprinzip-leben-lf.png" title="Lanaprinzip Leben" srcset="https://leben.lanaprinzip.com/wp-content/uploads/2022/08/lanaprinzip-leben-lf.png 1x, https://heilfasten.lanaprinzip.com/wp-content/uploads/2021/03/heilfasten-lanaprinzip-360.jpg 2x" width="496" height="150">

    I tried to regenerate thumbnails without success.
    Caching is off.

    Thank you,


    I found the solution.

    The issue was:

    on Site A (source) there was a Retina Logo defined too
    on Site B (after import) there was no Retina Logo

    So it seems the code falled back to the Retina of Site A, even though it was not shown in the settings.
    Setting a Retina logo too sorts out the problem.


    Customer Support

    Glad you resolved the issue Matt!

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