[Support request] wpe error.

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  • #1368861
    Abhi

    getting error from wpe, they said to contact your team

    [Sun Jul 19 06:12:41.000730 2020] [php7:error] [pid 28364] [client 174.94.119.185:10806] PHP Fatal error:  Uncaught Error: Class 'WpProQuiz_Controller_Front' not found in /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/lib/wp-pro-quiz/wp-pro-quiz.php:44\nStack trace:\n#0 /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/quiz/ld-quiz-pro.php(19): require_once()\n#1 /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/sfwd_lms.php(454): require_once('/nas/content/li...')\n#2 /nas/content/live/abhibhatcoach/wp-settings.php(371): include_once('/nas/content/li...')\n#3 /nas/content/live/abhibhatcoach/wp-config.php(117): require_once('/nas/content/li...')\n#4 /nas/content/live/abhibhatcoach/wp-load.php(37): require_once('/nas/content/li...')\n#5 /nas/content/live/abhibhatcoach/wp-blog-header.php(13): require_once('/nas/content/li...')\n#6 /nas/content/live/abhibhatcoach/index.php(17): require('/nas/content/li...')\n#7 {main}\n  thrown in /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/lib/wp-pro-quiz/wp-pro-quiz.php on line 44
    [Sun Jul 19 06:18:43.191925 2020] [php7:error] [pid 15586] [client 34.95.47.183:11826] PHP Fatal error:  Uncaught Error: Class 'WpProQuiz_Controller_Admin' not found in /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/lib/wp-pro-quiz/wp-pro-quiz.php:42\nStack trace:\n#0 /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/quiz/ld-quiz-pro.php(19): require_once()\n#1 /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/sfwd_lms.php(454): require_once('/nas/content/li...')\n#2 /nas/content/live/abhibhatcoach/wp-settings.php(371): include_once('/nas/content/li...')\n#3 /nas/content/live/abhibhatcoach/wp-config.php(117): require_once('/nas/content/li...')\n#4 /nas/content/live/abhibhatcoach/wp-load.php(37): require_once('/nas/content/li...')\n#5 /nas/content/live/abhibhatcoach/wp-admin/admin.php(34): require_once('/nas/content/li...')\n#6 /nas/content/live/abhibhatcoach/wp-admin/index.php(10): require_once('/nas/content/li...')\n#7 {main}\n  thrown in /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/lib/wp-pro-quiz/wp-pro-quiz.php on line 42
    [Sun Jul 19 06:26:02.500948 2020] [php7:error] [pid 16995] [client 174.94.119.185:12588] PHP Fatal error:  Uncaught Error: Class 'WpProQuiz_Controller_Front' not found in /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/lib/wp-pro-quiz/wp-pro-quiz.php:44\nStack trace:\n#0 /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/quiz/ld-quiz-pro.php(19): require_once()\n#1 /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/sfwd_lms.php(454): require_once('/nas/content/li...')\n#2 /nas/content/live/abhibhatcoach/wp-settings.php(371): include_once('/nas/content/li...')\n#3 /nas/content/live/abhibhatcoach/wp-config.php(117): require_once('/nas/content/li...')\n#4 /nas/content/live/abhibhatcoach/wp-load.php(37): require_once('/nas/content/li...')\n#5 /nas/content/live/abhibhatcoach/wp-blog-header.php(13): require_once('/nas/content/li...')\n#6 /nas/content/live/abhibhatcoach/index.php(17): require('/nas/content/li...')\n#7 {main}\n  thrown in /nas/content/live/abhibhatcoach/wp-content/plugins/sfwd-lms/includes/lib/wp-pro-quiz/wp-pro-quiz.php on line 44
    [Sun Jul 19 07:54:41.430912 2020] [autoindex:error] [pid 14428] [client 2600:3c01::f03c:91ff:fecc:4522:22300] AH01276: Cannot serve directory /nas/wp/www/sites/abhibhatcoach/wp-includes/css/: No matching DirectoryIndex (index.html,index.cgi,,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
    #1368863
    Leo
    Staff
    Customer Support

    Hi there,

    Plugin support tends to say that when they don’t know the exact issue.

    Can you first test if the same errors occur with a twenty series WP theme?

    #1368871
    Abhi

    Yes it worked with a twenty series theme.

    #1368880
    Leo
    Staff
    Customer Support

    Where are you seeing that error?

    Are you using a child theme with GP?

    #1368885
    Abhi

    I am seeing the debug error when activating the theme.

    It’s breaking my site.

    Using GP.

    #1368893
    Abhi
    #1368894
    Leo
    Staff
    Customer Support

    You are using a parent theme and no child theme?

    #1368895
    Abhi

    When the theme is activated ^^^

    #1368901
    Abhi

    chating with WPE right now…

    #1368903
    Abhi

    Please help…

    #1368907
    Leo
    Staff
    Customer Support

    Can you answer the question “Are you using a child theme or parent theme?”

    I’m trying to help but just not seeing how this could be a theme issue when the errors are all point towards the plugin itself.

    #1368909
    Abhi

    yes its gb plugin premium

    parent tehmee

    #1368910
    Abhi

    when the theme is active the site breaks.

    #1368911
    Abhi

    they are saying its the premkium plugin

    #1368914
    Leo
    Staff
    Customer Support

    So the error doesn’t occur when GP Premium is disabled?

    If that’s the case, can you isolate which module is causing the issue by deactivating them all and activate it one by one?
    https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules

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