- This topic has 11 replies, 2 voices, and was last updated 3 years, 8 months ago by Leo.
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July 24, 2020 at 4:00 pm #1375339xavyconect
Hello,
I am using the latest version of GeneratePress.
When activating WP Mail SMTP plugin the whole site freezes.
It does not work any longer.Any thoughts on why this is happening?
Thank you!
July 24, 2020 at 5:12 pm #1375374LeoStaffCustomer SupportHi there,
I just installed and activated the plugin without any issues.
Do you get the same issue with all other plugins disabled?
July 24, 2020 at 5:44 pm #1375394xavyconectHello,
I did install other plugins with it. I did install GPress Premium, the activate WP MAIL SMTP, and it froze.
I re-install WP without the theme first. Just the generic theme. All plugins worked. I used Easy WP SMTP plugin this time, activate all plugins, THEN I installed GPress, and it seems to be working this far. I am ready to activate the PREMIUM module and find out what happens.
I will let you know.
Thank you!July 24, 2020 at 8:02 pm #1375456xavyconectHello again,
I discovered that I was having errors with the latest version of GPress. I went ahead and install the previous version gpress 2.4.1 premium 1.9.1 and the site is working.
I did install on a clean slate. NO PLUGINS, just Gpress theme, and the GP plugin premium.
I did select site library MERCH. It is working BUT the speed is terrible on google insights:My site is xavyshop.com
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fxavyshop.com%2F&tab=mobileI am using WP fastest cache and Smush for picture compression. Still very disappointing.
ALSO, when using the latest version of GPress theme and the GP plugin, when trying to select a site library the whole section that says MODULES – ELEMENTS – SITE LIBRARY IT IS NOT AVAILABLE – it’s gone! WHY? That’s why I went back to the previous section.
Help please …
Thank you!July 25, 2020 at 4:13 am #1375691xavyconectHello,
I forgot to tell you I have WP v5.4.2.
Your latest GPress files are compatible up to v5.4.1Is this the reason I am having problems with MODULES – ELEMENTS – SITE LIBRARY not showing
when updating to the latest version of GPress?Thank you!
July 25, 2020 at 9:09 am #1376065LeoStaffCustomer SupportI discovered that I was having errors with the latest version of GPress. I went ahead and install the previous version gpress 2.4.1 premium 1.9.1 and the site is working.
I did install on a clean slate. NO PLUGINS, just Gpress theme, and the GP plugin premium.
So is the original issue about WP Mail SMTP resolved?
Let’s keep it one question at the time.
Please open separate topics for separate questions.
July 25, 2020 at 10:00 am #1376147xavyconectHello,
Original issue resolved.
July 25, 2020 at 11:37 am #1376204LeoStaffCustomer SupportGlad to hear ๐
July 26, 2020 at 7:47 am #1376807xavyconectHello,
In regards to my site speed, why is slow?
I used the template merch.
Your themes are supposed to be the fastest in the market.
I am using Smush for compressing images and WP Fastest Cache
My site is xavyshop.com
Here is Google insights:https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fxavyshop.com%2F&tab=mobile
Help Please
Thank youJuly 26, 2020 at 8:49 am #1376996LeoStaffCustomer SupportCan you open a new topic as the original topic is already resolved?
July 26, 2020 at 9:41 am #1377060xavyconectOK I will
July 26, 2020 at 10:18 am #1377092LeoStaffCustomer SupportThanks ๐
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