[Support request] WordPress Customizer is crashing

[Juha]

When I activated some of the premium plugin features. My Customizer is slowing down and lagging. Now I have typography, colors and header premium features on.
I am using a clean installation of generatepress theme with the newest Elementor pro. I have memory limited to 768MB so that should not be the issue.

It says that it crashing due to memory issues on-page.

[David]

Hi there,

any issues showing up in Dashboard > Tools > Site Health ?

[Juha]

No, Everything is fine. It even crashing when I have only Elementor and GP Premium activated. If I disable GP Premium features, then It works fine. If I activate Woocommerce from GP Premium. It will cause that. Elements and Colors activated it seems to be fine.

[David]

Can you copy and paste exactly what the error says ?

[Juha]

It says <a href="https://shop.juhakumpula.com/wp-content/uploads/2020/03/something-went-wrong.jpg">Something went wrong while displaying this webpage</a>

[Tom]

Hi there,

How are you setting your memory? It’s possible that your hosting has it capped, so you’re not getting the full amount.

[Juha]

Hello,

It is set like Siteground recommends.
wp-config.php
define( ‘WP_MEMORY_LIMIT’, ‘768M’ );

[David]

Can you check with Siteground to make sure they haven’t capped it at the server ?

[Author]

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