[Resolved] WordPress admin bar missing

Home Forums Support [Resolved] WordPress admin bar missing

Home Forums Support WordPress admin bar missing

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #2221821
    Scott

    Hi

    I’ve had an issue for a couple of weeks where the admin bar is missing when logged into WordPress.

    It’s visible in the WordPress dashboard but not on any posts or pages.

    I’ve tried several recommended methods to fix it including
    – “Show Toolbar when viewing site” in the user profile
    – Clearing all cookies, cache etc
    – Switching themes

    Finally, I tried deactivate all plugins and re-activating one by one and it looks like GP Premium is causing the issue. It reliably comes back when I deactivate GP Premium then disappears again when I reactivate.

    Any ideas?

    #2221833
    Ying
    Staff
    Customer Support

    Hi Scott,

    Can you go to appearance > Generatepress, deactivate Elements module and check if that works.

    If it does, re-activate Elements module, go to appearance > elements, disable all elements, activate them one at a time to see which one is causing it.

    Let me know!

    #2221845
    Scott

    Hi Ying

    Thanks for the quick reply.

    I’ve proceeded as you outline and it looks like it’s the Ezoic code.

    <!– Ezoic Code –>
    <script>var ezoicId = 123456;</script>
    <script type=”text/javascript” src=”//go.ezoic.net/ezoic/ezoic.js”></script>
    <!– Ezoic Code –>

    This is set up as Hook = wp_head and displaying on entire site.

    #2221849
    Ying
    Staff
    Customer Support

    GP hooks just simply insert content into the site, so it looks like it’s this script which is causing the issue.

    I would recommend reaching out to the code provider and let them know this issue. ๐Ÿ™‚

    #2221850
    Scott

    Ok thanks Ying

    #2221854
    Ying
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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