- This topic has 11 replies, 2 voices, and was last updated 3 years, 8 months ago by Leo.
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July 30, 2020 at 10:33 am #1382133Linda
Hi guys,
Talked to WooCommerce rep about this.She suggested it was a theme issue so here goes…
The word “Description” appears twice on our product pages (URL in website URL space, below).
Can you tell me how to delete the top, smaller one?
Thanks for your help and stay safe,
Linda
July 30, 2020 at 10:46 am #1382154LeoStaffCustomer SupportHey Linda,
What if you hide the tabs in the customizer?
https://docs.generatepress.com/article/woocommerce-overview/#single-productDoes it remove the description overall?
Let me know π
July 30, 2020 at 10:46 am #1382155LeoStaffCustomer SupportHey Linda,
What if you hide the tabs in the customizer?
https://docs.generatepress.com/article/woocommerce-overview/#single-productDoes it remove the description overall?
Let me know π
July 30, 2020 at 12:48 pm #1382266LindaThanks for your suggestion, Leo. I can’t seem to access Customizer from a product page. As soon as I “view product”, the black bar with all the wp-admin options on it disappears. And, of course, in edit mode, Customizer doesn’t show at all.
Do you know a way I can get to Customizer?
Linda
July 30, 2020 at 12:57 pm #1382275LeoStaffCustomer SupportWhat about like this?
https://docs.generatepress.com/article/finding-the-customizer/July 30, 2020 at 2:41 pm #1382363LindaGreat hint, Leo. Worked perfectly to show Customizer! Thanks, it solved an issue I’d experienced a lot. π
But, I couldn’t find any tabs in the Customizer when on the product page. I did find a box “show short description” which I thought might mean it would go under the first smaller Subscription, but I think is the description that appears on the top right of the page.
I don’t understand why “Description” seems to appear twice.
Any further ideas on how to delete the first one? Or how to find the tabs you mentioned?
Thanks again,
Linda
July 30, 2020 at 5:20 pm #1382432LeoStaffCustomer SupportSorry so you don’t see this option in the customizer?
https://docs.generatepress.com/article/woocommerce-overview/#single-productJuly 31, 2020 at 4:15 pm #1383498LindaSorry, Leo. Got backed up so just saw your reply now. Will check it out and get back to you once I have. My quick glance at your link tells me that I didn’t know there was all those options under the T-shirt example. Duh. π
Linda
August 1, 2020 at 11:10 am #1384181LindaHi Leo,
Okay, finally got into this again.
What if you hide the tabs in the customizer? Does it remove the description overall?
Yes, it removes the lengthy description which appears under the large “Description” title.
Sorry so you donβt see this option in the customizer?
I can see the left hand column options but not the ones on the right.
Does any of this suggest a solution to you (I hope)?
Linda
PS Realize it’s Saturday so next week is fine. We all need weekends these days!! π
August 1, 2020 at 12:43 pm #1384222LeoStaffCustomer SupportTry this CSS:
.single-product ul.tabs.wc-tabs { display: none !important; }
Adding CSS: https://docs.generatepress.com/article/adding-css/
August 4, 2020 at 1:04 pm #1387388LindaYou’re a magician, Leo. Worked perfectly via Simple CSS plugin on stage site and Additional CSS on live site.
Thanks so much for your help, your CSS and your patience! π
One-Description-Less Linda
August 4, 2020 at 1:21 pm #1387411LeoStaffCustomer SupportNo problem π
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