[Resolved] Woocommerce update vs. GP

Home Forums Support [Resolved] Woocommerce update vs. GP

Home Forums Support Woocommerce update vs. GP

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #375205
    Miroslav

    Hi,

    I have recently updated WooCommerce to 3.1.2. I have troubles with graphics. I can’t see number of items in cart, it is empty. Also in “Add to cart” are no numbers. Delivery methods text are under buttons instead of next to, and buttons seems to have one extra line.

    #375389
    Leo
    Staff
    Customer Support

    Hi there,

    Can you link us to the site?

    #375744
    Miroslav

    Hi, can I do it privately? Of the forum?

    #375772
    Tom
    Lead Developer
    Lead Developer

    Absolutely, you can use this form: https://generatepress.com/contact/

    #375808
    Miroslav

    Done, thanks…

    Mira

    #376130
    Leo
    Staff
    Customer Support

    Hmm doesn’t look like you have GP’s WooCommerce add-on activated?
    https://docs.generatepress.com/article/woocommerce-overview/

    #376636
    Miroslav

    Yes, you were right, thanks! πŸ™‚ But still some problems. “Go to checkout” button doesn’t look right, and delivery methods text are under buttons instead of next to…

    #376788
    Leo
    Staff
    Customer Support

    Hmm it looks normal to me?
    https://s26.postimg.org/qwv83lqx5/2017-08-31_0844.png
    https://s26.postimg.org/lmuuq1w21/2017-08-31_0845.png

    It’s not English so let me know if I’m missing something πŸ™‚

    #377190
    Miroslav

    I made printscreen …

    https://postimg.org/image/85m55zset/

    #377418
    Leo
    Staff
    Customer Support

    Ahh that is actually WooCommerce’s problem. Try contacting their support.

    Let me know πŸ™‚

    #380876
    Miroslav

    Ok, thanks.

    M.

    #385859
    Miroslav

    Hi,

    I get answer from WC:

    “This is most likely your theme, I don’t see a link to your site, but it sounds like a line breaking issue with the styling on your theme.”

    #386119
    Tom
    Lead Developer
    Lead Developer

    You have some strange inline styling going on: https://www.screencast.com/t/PsCBDylWb

    Do you have any custom functions added related to WooCommerce? Can you try deactivating any other plugins one by one?

    #387211
    Miroslav

    Ok, I did… just “GP Premium, Lightweight Grid Columns, Meta Slider, Page Builder by SiteOrigin, SiteOrigin Widgets Bundle, Yoast SEO and WooCommerce Product Slider Pro” left. Still same problem…

    M.

    #387399
    Tom
    Lead Developer
    Lead Developer

    So when you deactivate all of your plugins except for GP Premium, nothing changes?

Viewing 15 posts - 1 through 15 (of 18 total)
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