Site logo

Archived topic

WooCommerce Shop Page

10 replies · Started by Heiko St. on December 18, 2020

Viewing posts 1–11 of 11

Hi,

my shop page looks like this, with a big space above to the header. All other woocommerce sites are looking great.

shop page

This is a subdomain on a multisite. I had deactivated all Plugin, cleared the cache, but the site ... nothing happened.

Any idea where I can look ...

Cheers,
Heiko

Hi again,

I figured out that the shop page problem only disapear, if I deactivated GP Premium.

Any idea for that ?

Hi there,

can you share a link to where i can see the issue ? With GP Premium activated.

Hi,

please log in and see.

Thank you!

The login and password didn't work for me and I'm locked out for 20 minutes it seems.

Hi Leo,

I generated a new password. Please try again in 1 or 2 minutes.
Let me know if it works or not. Thanks.

Heiko

Hi again,

I tested the login with the new password and had no problem.

Heiko

Hi there,

Your products are trying to display using Masonry - do you have any functions/plugins that are doing that? GP doesn't have that feature by default.

Let us know :)

Hi,

I have to look.
Is there a possibility to avoid the masonry on the shop page?

Thank you,
Heiko

Hi Tom,

the only place I didn‘t look was the function.php and there where masonry functions.
After deleting them, everything seem to work fine.

Thank you for the note.
And also a big thank you to the support team.

Stay healthy!

Glad we could help! Thanks, you too :)

This archived topic is closed to new replies.