[Resolved] Woocommerce reviews tab not showing

Home Forums Support [Resolved] Woocommerce reviews tab not showing

Home Forums Support Woocommerce reviews tab not showing

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #2090600
    William

    Hi there,

    I noticed that since moving this site to Generate Press, the review tab for products does not show?

    I’ve disabled all plugins and issue persists.

    Is there a way to reshow this?

    Kind regards,

    Will

    #2090854
    Leo
    Staff
    Customer Support

    Hi Will,

    Can you try activating a Twenty series WP theme and see if that fixes the issue?

    Let me know ๐Ÿ™‚

    #2090948
    William

    Hi there – I activated such a theme and review tab does not show too?

    #2090976
    Leo
    Staff
    Customer Support

    That means it’s not a GP issue.

    Make sure the product reviews is activated in WooCommerce settings.
    https://themeisle.com/blog/customer-reviews-for-woocommerce/

    #2091045
    William

    Understood, thanks!

    #2091052
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

    #2314256
    Wendy

    Hello there, I am another person with Woocommerce and the CusRev plugin installed and dont have any of my reviews showing.

    https://help.cusrev.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page

    On my products I don’t have the Enable Reviews tick box they(CusRev) tell us to tick.

    So hmmm could this then be a sneaky ploy by Woo to lure us to one of their themes?? They have recently managed to siphon/redirect the fees that were previously going to Paypal.. so I think they are well fed/supported, thank you very much. Is it too much to ask that the review plugin can work on whatever theme we choose? (No answer required – I am just airing my personal opinion in this paragraph.)

    I’m not moving from GP. Apart from having lifetime license, I am very happy with GP staff and their product.

    So what are the alternative review options that work with GP? Any suggestions welcomed.

    #2314273
    David
    Staff
    Customer Support

    Hi Wendy,

    is it this checkbox that is missing ?

    2022-08-16_11-37-58

    #2314278
    Wendy

    Hi David – yes that box is missing!

    #2314286
    David
    Staff
    Customer Support

    And i assume the other ( step 1 in that doc ) the reviews are enabled?
    If so then there maybe a plugin conflict – as that checkbox is a default woo option.

    #2314301
    Wendy

    Hi David, Yes I enabled reviews as per their step one.

    #2314308
    David
    Staff
    Customer Support

    How many other woo plugins do you have ? I wonder if one of them is conflicting

    #2314313
    Wendy

    I’ve got:
    Customer Reviews for WooCommerce
    Mailchimp for Woocommerce
    WooCommerce Blocks
    WooCommerce Google Analytics Integration
    WooCommerce Payments
    WooCommerce Paypal Payments
    WooCommerce Stripe Gateway
    WooCommerce UPC, EAN, and ISBN

    I deactivated each to see whether the Enable Reviews text with its tick box would appear under Product data/Advanced.
    But sadly no.

    #2314383
    David
    Staff
    Customer Support

    Hmmm…. that is odd, its not like anything else would interfere with that checkbox being displayed.
    If you want to raise a new topic and share us a link with an admin login i am happy to take a quick look ?

    #2314433
    Wendy

    Thank you David that will be great!

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