Archived topic
Woocommerce reviews tab not showing
14 replies · Started by William on January 23, 2022
Hi there,
I noticed that since moving this site to Generate Press, the review tab for products does not show?
I've disabled all plugins and issue persists.
Is there a way to reshow this?
Kind regards,
Will
Hi Will,
Can you try activating a Twenty series WP theme and see if that fixes the issue?
Let me know :)
Hi there - I activated such a theme and review tab does not show too?
That means it's not a GP issue.
Make sure the product reviews is activated in WooCommerce settings.
https://themeisle.com/blog/customer-reviews-for-woocommerce/
Understood, thanks!
No problem :)
Hello there, I am another person with Woocommerce and the CusRev plugin installed and dont have any of my reviews showing.
https://help.cusrev.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page
On my products I don't have the Enable Reviews tick box they(CusRev) tell us to tick.
So hmmm could this then be a sneaky ploy by Woo to lure us to one of their themes?? They have recently managed to siphon/redirect the fees that were previously going to Paypal.. so I think they are well fed/supported, thank you very much. Is it too much to ask that the review plugin can work on whatever theme we choose? (No answer required - I am just airing my personal opinion in this paragraph.)
I'm not moving from GP. Apart from having lifetime license, I am very happy with GP staff and their product.
So what are the alternative review options that work with GP? Any suggestions welcomed.
Hi David - yes that box is missing!
And i assume the other ( step 1 in that doc ) the reviews are enabled?
If so then there maybe a plugin conflict - as that checkbox is a default woo option.
Hi David, Yes I enabled reviews as per their step one.
How many other woo plugins do you have ? I wonder if one of them is conflicting
I've got:
Customer Reviews for WooCommerce
Mailchimp for Woocommerce
WooCommerce Blocks
WooCommerce Google Analytics Integration
WooCommerce Payments
WooCommerce Paypal Payments
WooCommerce Stripe Gateway
WooCommerce UPC, EAN, and ISBN
I deactivated each to see whether the Enable Reviews text with its tick box would appear under Product data/Advanced.
But sadly no.
Hmmm.... that is odd, its not like anything else would interfere with that checkbox being displayed.
If you want to raise a new topic and share us a link with an admin login i am happy to take a quick look ?
Thank you David that will be great!