- This topic has 14 replies, 4 voices, and was last updated 1 year, 7 months ago by Wendy.
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January 23, 2022 at 7:08 am #2090600William
Hi there,
I noticed that since moving this site to Generate Press, the review tab for products does not show?
I’ve disabled all plugins and issue persists.
Is there a way to reshow this?
Kind regards,
Will
January 23, 2022 at 9:13 am #2090854LeoStaffCustomer SupportHi Will,
Can you try activating a Twenty series WP theme and see if that fixes the issue?
Let me know ๐
January 23, 2022 at 11:30 am #2090948WilliamHi there – I activated such a theme and review tab does not show too?
January 23, 2022 at 11:54 am #2090976LeoStaffCustomer SupportThat means it’s not a GP issue.
Make sure the product reviews is activated in WooCommerce settings.
https://themeisle.com/blog/customer-reviews-for-woocommerce/January 23, 2022 at 12:58 pm #2091045WilliamUnderstood, thanks!
January 23, 2022 at 1:02 pm #2091052LeoStaffCustomer SupportNo problem ๐
August 16, 2022 at 3:22 am #2314256WendyHello there, I am another person with Woocommerce and the CusRev plugin installed and dont have any of my reviews showing.
https://help.cusrev.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page
On my products I don’t have the Enable Reviews tick box they(CusRev) tell us to tick.
So hmmm could this then be a sneaky ploy by Woo to lure us to one of their themes?? They have recently managed to siphon/redirect the fees that were previously going to Paypal.. so I think they are well fed/supported, thank you very much. Is it too much to ask that the review plugin can work on whatever theme we choose? (No answer required – I am just airing my personal opinion in this paragraph.)
I’m not moving from GP. Apart from having lifetime license, I am very happy with GP staff and their product.
So what are the alternative review options that work with GP? Any suggestions welcomed.
August 16, 2022 at 3:38 am #2314273August 16, 2022 at 3:44 am #2314278WendyHi David – yes that box is missing!
August 16, 2022 at 3:50 am #2314286DavidStaffCustomer SupportAnd i assume the other ( step 1 in that doc ) the reviews are enabled?
If so then there maybe a plugin conflict – as that checkbox is a default woo option.August 16, 2022 at 4:09 am #2314301WendyHi David, Yes I enabled reviews as per their step one.
August 16, 2022 at 4:20 am #2314308DavidStaffCustomer SupportHow many other woo plugins do you have ? I wonder if one of them is conflicting
August 16, 2022 at 4:30 am #2314313WendyI’ve got:
Customer Reviews for WooCommerce
Mailchimp for Woocommerce
WooCommerce Blocks
WooCommerce Google Analytics Integration
WooCommerce Payments
WooCommerce Paypal Payments
WooCommerce Stripe Gateway
WooCommerce UPC, EAN, and ISBNI deactivated each to see whether the Enable Reviews text with its tick box would appear under Product data/Advanced.
But sadly no.August 16, 2022 at 5:52 am #2314383DavidStaffCustomer SupportHmmm…. that is odd, its not like anything else would interfere with that checkbox being displayed.
If you want to raise a new topic and share us a link with an admin login i am happy to take a quick look ?August 16, 2022 at 6:30 am #2314433WendyThank you David that will be great!
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