[Resolved] Woocommerce product categories not available

[Stewart]

Yesterday I added some Woocommerce product categories to a menu without trouble. Today I tried to add another category to the menu but when I went to the Menus page in the Dashboard I couldn’t find the drop-down for Product Categories. The menu still contains the categories from yesterday but I can’t add the new category I just created.

I disabled all plugins and switched themes to no avail. All plugins and themes are up to date.

[Ying]

Hi Stewart,

Could you check the screen options to see if the product category is checked first?
https://wordpress.org/support/article/administration-screens/#screen-options

Let me know 🙂

[Stewart]

Hi– sorry, I should have said something. It’s Firefox 85.0.1 for Mac. Works fine on Safari.

[Ying]

Could you switch to twenty twenty one theme to see if the issue persists?

If so then it’s not a GP theme issue.

But you could try to disable all plugins and add them back one by one to eliminate conflicts from other plugins.

Let me know 🙂

[Stewart]

I did as you suggested– no change, so it’s not a GP theme issue.

Thanks for your quick response.

[Ying]

No problem 🙂

[Author]

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