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Hello!
I’m having issue activating addon “woocommerce” for GeneratePress.
There is a message “Woocommerce not activated”? I tried to deactivate/activate “woocommerce”, “gp premium” but the error is still there.
Any ideas?
Customer Support
Hi there,
WooCommerce plugin needs to be activated first in order to activate the add-on in GP premium.
Can you try that? Thanks!
Thank you for your sugestion but I have alredy tried to deactivate and activate the plugin whit no result.
So with WooCommerce activated in Dashboard > Plugins, you still see the message WooCommerce not activated in Dashboard > Appearance > GeneratePress?
If that’s the case can you provide admin access to your site through Account Issue here?
https://generatepress.com/contact/Lead Developer
Have you changed the WooCommerce plugin folder name by chance?
Not that I am aware. I have multisite enabled but I have the same thing on my other server and there I didn’t have such problems.
Instead of network activating WooCommerce in multi site, can you try activating it on the individual site?
It is “network active”. I sent you admin access yesterday…you can check and see it for yourself.
Can you network deactivate, then activate it on individual sites? This is a bug in the WC add-on which I’ll be addressing soon.
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