[Resolved] Woocommerce linked products problem

[Catalina]

Hello,

Help please! I have two of my products cross selling each other, but i have disabled that ability in woocommerce and I don’t want them to cross sell.

If you look at products>linked products, they are blank for Premium and Platinum (the two products that are giving me trouble)

I have no clue what to do.
Thanks for your help!

GeneratePress 2.1

[Leo]

Hi there,

I think this question is more suitable for WooCommerce’s support.

GP’s WooCommerce add-on simply styles it. All the functions are from WooCommerce.

Let me know if this helps.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Catalina]

Hi Leo,

I actually tried contacting them first, but since it is a free version they don’t offer support for my question. I tried in the woocommerce facebook grouop and they recommended to check cache and database…Not really sure how to do that. Do you know how i can check cache and database?

Thanks so very much for your always kind help!

[Leo]

Like are you using any caching plugins or server cache?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Catalina]

Nope Leo, nothing at all.
Any recommendations?

[Leo]

Hi there,

Maybe I’m not quite getting this as everything looks normal to me.

This is the page you are talking about? http://www.screencast.com/t/RNGYoNrf8

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Catalina]

Hi Leo,

Nope, is one page further. Once you are in shop, click either the premium or platinum icons to see the description, in the description page you will see in the bottom a section called related products, which should not appear.

These two products are cross related, but i want the related products to be blank as it happens with all the other products.

Thanks so very much for all your help!

[Leo]

Hmm try this CSS:

section.related.products {
    display: none !important;
}

Adding CSS: https://docs.generatepress.com/article/adding-css/

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Catalina]

Leo, you are my hero, i need to send you a box of Belgian chocolates once i publish my website.
Thanks so very much for all your help, it worked great!
Catalina.

[Catalina]

[Leo]

No problem 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Sami]

Is there any better solution to delete related products, like a function to my child theme you could provide?

If I am not mistaken, CSS is not the best way to remove them, because the elements are still loaded -> increase the loading time in general.

[David]

Hi Sami, this may help:

https://docs.woocommerce.com/document/remove-related-posts-output/

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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