[Resolved] Woocommerce linked products problem

Home Forums Support [Resolved] Woocommerce linked products problem

Home Forums Support Woocommerce linked products problem

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #567725
    Catalina

    Hello,

    Help please! I have two of my products cross selling each other, but i have disabled that ability in woocommerce and I don’t want them to cross sell.

    If you look at products>linked products, they are blank for Premium and Platinum (the two products that are giving me trouble)

    I have no clue what to do.
    Thanks for your help!

    #567883
    Leo
    Staff
    Customer Support

    Hi there,

    I think this question is more suitable for WooCommerce’s support.

    GP’s WooCommerce add-on simply styles it. All the functions are from WooCommerce.

    Let me know if this helps.

    #567984
    Catalina

    Hi Leo,

    I actually tried contacting them first, but since it is a free version they don’t offer support for my question. I tried in the woocommerce facebook grouop and they recommended to check cache and database…Not really sure how to do that. Do you know how i can check cache and database?

    Thanks so very much for your always kind help!

    #568258
    Leo
    Staff
    Customer Support

    Like are you using any caching plugins or server cache?

    #568311
    Catalina

    Nope Leo, nothing at all.
    Any recommendations?

    #568518
    Leo
    Staff
    Customer Support

    Hi there,

    Maybe I’m not quite getting this as everything looks normal to me.

    This is the page you are talking about? http://www.screencast.com/t/RNGYoNrf8

    #568649
    Catalina

    Hi Leo,

    Nope, is one page further. Once you are in shop, click either the premium or platinum icons to see the description, in the description page you will see in the bottom a section called related products, which should not appear.

    These two products are cross related, but i want the related products to be blank as it happens with all the other products.

    Thanks so very much for all your help!

    #568907
    Leo
    Staff
    Customer Support

    Hmm try this CSS:

    section.related.products {
        display: none !important;
    }

    Adding CSS: https://docs.generatepress.com/article/adding-css/

    #569074
    Catalina

    Leo, you are my hero, i need to send you a box of Belgian chocolates once i publish my website.
    Thanks so very much for all your help, it worked great!
    Catalina.

    #569075
    Catalina
    #569215
    Leo
    Staff
    Customer Support

    No problem 🙂

    #576993
    Sami

    Is there any better solution to delete related products, like a function to my child theme you could provide?

    If I am not mistaken, CSS is not the best way to remove them, because the elements are still loaded -> increase the loading time in general.

    #577004
    David
    Staff
    Customer Support
Viewing 13 posts - 1 through 13 (of 13 total)
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