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Woocommerce linked products problem

12 replies · Started by Catalina on May 4, 2018

Viewing posts 1–13 of 13

Hello,

Help please! I have two of my products cross selling each other, but i have disabled that ability in woocommerce and I don't want them to cross sell.

If you look at products>linked products, they are blank for Premium and Platinum (the two products that are giving me trouble)

I have no clue what to do.
Thanks for your help!

Hi there,

I think this question is more suitable for WooCommerce's support.

GP's WooCommerce add-on simply styles it. All the functions are from WooCommerce.

Let me know if this helps.

Hi Leo,

I actually tried contacting them first, but since it is a free version they don't offer support for my question. I tried in the woocommerce facebook grouop and they recommended to check cache and database...Not really sure how to do that. Do you know how i can check cache and database?

Thanks so very much for your always kind help!

Like are you using any caching plugins or server cache?

Nope Leo, nothing at all.
Any recommendations?

Hi Leo,

Nope, is one page further. Once you are in shop, click either the premium or platinum icons to see the description, in the description page you will see in the bottom a section called related products, which should not appear.

These two products are cross related, but i want the related products to be blank as it happens with all the other products.

Thanks so very much for all your help!

Leo, you are my hero, i need to send you a box of Belgian chocolates once i publish my website.
Thanks so very much for all your help, it worked great!
Catalina.

No problem :)

Is there any better solution to delete related products, like a function to my child theme you could provide?

If I am not mistaken, CSS is not the best way to remove them, because the elements are still loaded -> increase the loading time in general.

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