- This topic has 12 replies, 4 voices, and was last updated 4 years, 1 month ago by
David.
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AuthorPosts
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May 4, 2018 at 2:05 pm #567725
Catalina
Hello,
Help please! I have two of my products cross selling each other, but i have disabled that ability in woocommerce and I don’t want them to cross sell.
If you look at products>linked products, they are blank for Premium and Platinum (the two products that are giving me trouble)
I have no clue what to do.
Thanks for your help!GeneratePress 2.1May 4, 2018 at 7:43 pm #567883Leo
StaffCustomer SupportHi there,
I think this question is more suitable for WooCommerce’s support.
GP’s WooCommerce add-on simply styles it. All the functions are from WooCommerce.
Let me know if this helps.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 5, 2018 at 12:43 am #567984Catalina
Hi Leo,
I actually tried contacting them first, but since it is a free version they don’t offer support for my question. I tried in the woocommerce facebook grouop and they recommended to check cache and database…Not really sure how to do that. Do you know how i can check cache and database?
Thanks so very much for your always kind help!
May 5, 2018 at 9:02 am #568258Leo
StaffCustomer SupportLike are you using any caching plugins or server cache?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 5, 2018 at 10:22 am #568311Catalina
Nope Leo, nothing at all.
Any recommendations?May 5, 2018 at 4:55 pm #568518Leo
StaffCustomer SupportHi there,
Maybe I’m not quite getting this as everything looks normal to me.
This is the page you are talking about? http://www.screencast.com/t/RNGYoNrf8
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 6, 2018 at 12:12 am #568649Catalina
Hi Leo,
Nope, is one page further. Once you are in shop, click either the premium or platinum icons to see the description, in the description page you will see in the bottom a section called related products, which should not appear.
These two products are cross related, but i want the related products to be blank as it happens with all the other products.
Thanks so very much for all your help!
May 6, 2018 at 8:57 am #568907Leo
StaffCustomer SupportHmm try this CSS:
section.related.products { display: none !important; }
Adding CSS: https://docs.generatepress.com/article/adding-css/
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 6, 2018 at 12:57 pm #569074Catalina
Leo, you are my hero, i need to send you a box of Belgian chocolates once i publish my website.
Thanks so very much for all your help, it worked great!
Catalina.May 6, 2018 at 12:58 pm #569075Catalina
May 6, 2018 at 7:03 pm #569215Leo
StaffCustomer SupportNo problem 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 16, 2018 at 6:33 am #576993Sami
Is there any better solution to delete related products, like a function to my child theme you could provide?
If I am not mistaken, CSS is not the best way to remove them, because the elements are still loaded -> increase the loading time in general.
May 16, 2018 at 6:46 am #577004David
StaffCustomer SupportHi Sami, this may help:
https://docs.woocommerce.com/document/remove-related-posts-output/
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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