Archived topic
Woocommerce Image Settings Not Saving In Customizer
8 replies · Started by Roberto Enrique on November 5, 2021
Everything in the customizer is working as expected, everything but the Woocommerce Image Dimensions Settings.
If I try to set anything (Thumbnail Size, Cropping...) the setting just don't get saved.
Any help is greatly appreciated.
Here's a quick video of what's happening
https://artomultiplo.eu/extra/3.mp4
Thanks as always.
Hi Roberto,
how strange... in your dashboard > Settings > Media - what happens if you set the media sizes ? Currently they are all 0
Yes, they work as expected in the media settings :-(
Sorry what i meant was... if you update the media settings to have values.
Then do the Customizer settings work ?
Nope, even when the media settings works, the issue persist in the customizer.
Does the same issue happen if you activate a Twenty series WP theme to test?
That panel (Customizer > WooCommerce) is a coming from WooCommerce itself so I don't believe the theme is the issue here:
https://woocommerce.com/document/woocommerce-customizer/
Ok @Leo, @ David. I've found what was causing the issue (after 3 days and by mistake).
It was a conflict with this plugin Variation Swatches for WooCommerce By Emran Ahmed
Which is, by the way, one of the most loved features of this client :-)
Thanks as always.
The plugin's support staff replied with this:
--
Please put the below code as a snippet (using Code Snippet Plugin) or paste the below code inside your child theme's functions.php
if ( ! function_exists( 'wvs_support' ) ) {
function wvs_support(){
remove_filter( 'pre_update_option_woocommerce_thumbnail_image_width', 'wvs_clear_transient' );
remove_filter( 'pre_update_option_woocommerce_thumbnail_cropping', 'wvs_clear_transient' );
}
add_action('admin_init', 'wvs_support');
}
And now the issue is gone :-)
Glad to hear you found the cause of the issue - and thanks for sharing their solution.