- This topic has 16 replies, 5 voices, and was last updated 5 months, 2 weeks ago by Tom.
July 25, 2020 at 4:02 am #1375686Diederick
Since I updated to the latest version I’ve seen that all my headers on product archives are gone.
I use the elements section for this.
Each category in my store has it’s own header.
The same element is used for displaying on the archives and the products.
But it’s strange that only the header is visible on the products.
I checked the HTML and can’t find the hero element on the archive page.
Any suggestions?July 25, 2020 at 9:05 am #1376061impartener
Same problem here. I add the photo, and after I press update the photo is no longer there. :/July 25, 2020 at 9:15 am #1376073LeoStaffCustomer Support
Just to confirm that you both are using the alpha testing version?
If so this bug has been reported and we are working to fix it.
Please revert back to the previous stable version for now.
Thanks!July 26, 2020 at 4:21 am #1376659Diederick
I’m not using the beta version, just a live site with the latest stable version.
This happend when I updated to the latest version.
CheersJuly 26, 2020 at 7:33 am #1376790DavidStaffCustomer SupportJuly 27, 2020 at 4:16 am #1377743Diederick
I’m currently using 2 rules.
One for the products and one for the archives.
Product Category Archive
Product CategoryJuly 27, 2020 at 4:31 am #1377756DavidStaffCustomer SupportJuly 27, 2020 at 4:41 am #1377767Diederick
Sure, It’s at 1.10.0July 27, 2020 at 5:53 am #1377829DavidStaffCustomer SupportJuly 27, 2020 at 7:07 am #1377920DiederickJuly 27, 2020 at 3:19 pm #1378568TomLead DeveloperLead Developer
Strange, nothing should have changed here in 1.10.0.
What happens if you temporarily “Draft” your other Header Elements? Does the product archive one show up?July 28, 2020 at 9:20 am #1379481Diederick
I’ve tried that before I made this topic.
And nothing really changed.July 28, 2020 at 2:49 pm #1379756TomLead DeveloperLead DeveloperJuly 29, 2020 at 6:41 am #1380472Diederick
The banners work on the single product page.
I also use the same settings for the rest of my website and there they display correctly.
It’s only the archive pages of my webshop.
CheersJuly 29, 2020 at 2:08 pm #1381099TomLead DeveloperLead Developer
The only thing that can do this is if another Header Element already holds the spot of this one.
Are you getting the same result no matter which product archive you use?
Any custom page templates in your child theme?
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