- This topic has 23 replies, 4 voices, and was last updated 3 years, 2 months ago by David.
August 6, 2017 at 11:27 am #360656Michael
I am running into an issue where products in my shop, which do not have a lot of “Short Description” or none at all are showing an overlap of the gallery images into the product tabs. When this happens, I cannot tap on the Description tab when I view another tab.
Any help is greatful!
MichaelGeneratePress 1.3.48GP Premium 1.3.1August 6, 2017 at 11:29 am #360657Michael
If the original image does not display, here is another location:
And this is happening when using the mobile option as well:
August 6, 2017 at 3:42 pm #360729LeoStaffCustomer SupportAugust 6, 2017 at 3:54 pm #360738Michael
UN/PW:. TMRvendor/TMRvendor2017!August 6, 2017 at 7:14 pm #360770LeoStaffCustomer Support
Sorry I’m not quite sure what I am looking at?
The shop looks normal? https://s1.postimg.org/acnolajy7/2017-08-06_1912.png
Let me know what I am missing 🙂August 6, 2017 at 7:22 pm #360774Michael
If you open up the single product pages, you will see products that have no short description have the products gallery pictures overlap onto the tabs. Please look at the “Ollie” product page.August 6, 2017 at 7:47 pm #360790TomLead DeveloperLead DeveloperAugust 6, 2017 at 7:57 pm #360795Michael
Yes, WC is active. I am using Elementor, but I cannot edit the shop or product pages. The product page is the standard page provided with WC and the GP theme; no modifications.August 6, 2017 at 11:48 pm #360850TomLead DeveloperLead DeveloperAugust 7, 2017 at 4:47 am #360930Michael
Yes, I activated it and made sure to check my WC customize settings. Is there possibly a padding or spacer issue when the product gallery is displayed? It almost seems that the blocks/areas do not know exactly where the boundary is.August 7, 2017 at 6:35 am #360967DavidStaffCustomer SupportAugust 7, 2017 at 7:05 am #360982Michael
I don’t understand. How would I fix this then?August 7, 2017 at 7:08 am #360983Michael
Ok, so I deactivated the video plugin and see how it fixed the issue. What do I say to the Rich web folks in order to fix it?August 7, 2017 at 7:13 am #360986DavidStaffCustomer Support
Tell Rich Web that they are using the same class name – flex-control-nav as woocommerce and that they should either make this explicit to their plugin or change the class name.
In the meantime could override what its doing in woo to get rid of the problem. When i get back to my desk ill take a look.August 7, 2017 at 7:17 am #360989
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