- This topic has 23 replies, 4 voices, and was last updated 6 years, 8 months ago by
.
-
Posts
-
Hello,
I am running into an issue where products in my shop, which do not have a lot of “Short Description” or none at all are showing an overlap of the gallery images into the product tabs. When this happens, I cannot tap on the Description tab when I view another tab.
Any help is greatful!
Michael
If the original image does not display, here is another location:
And this is happening when using the mobile option as well:
Customer Support
Hi Michael,
Can you provide a link to your site? Thanks!
http://www.thatsmyrobot.org
UN/PW:. TMRvendor/TMRvendor2017!Sorry I’m not quite sure what I am looking at?
The shop looks normal? https://s1.postimg.org/acnolajy7/2017-08-06_1912.png
Let me know what I am missing 🙂
If you open up the single product pages, you will see products that have no short description have the products gallery pictures overlap onto the tabs. Please look at the “Ollie” product page.
Lead Developer
Hmm, can’t reproduce this on my own install.
WooCommerce add-on activated? Any custom WC CSS added?
Yes, WC is active. I am using Elementor, but I cannot edit the shop or product pages. The product page is the standard page provided with WC and the GP theme; no modifications.
Is the WC add-on in GP Premium activated?
Yes, I activated it and made sure to check my WC customize settings. Is there possibly a padding or spacer issue when the product gallery is displayed? It almost seems that the blocks/areas do not know exactly where the boundary is.
Customer Support
It looks to be a CSS conflict with the Rich Web Video Slider Widget you have used in Elementor > It’s using the same flex-control-nav class name and giving it an absolute position.
I don’t understand. How would I fix this then?
Ok, so I deactivated the video plugin and see how it fixed the issue. What do I say to the Rich web folks in order to fix it?
Tell Rich Web that they are using the same class name – flex-control-nav as woocommerce and that they should either make this explicit to their plugin or change the class name.
In the meantime could override what its doing in woo to get rid of the problem. When i get back to my desk ill take a look.If you can switch the Video Slider back on so it breaks again then i might be able to see how to fix it.
- You must be logged in to reply to this topic.