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[Resolved] WooCommerce Conflicts

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Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #484007
    Jay

    Hey Guys,

    Seems WooCommerce was updated today and now GP WooCommerce isn’t working/potentially conflicting with layout settings. For instance on my product photos are set to 800 x 800 pixels and the layout is displaying rectangular like on this page:https://jaygoodrich.com/photographystore/product/winter-yellowstone-ultimate-photo-adventure/

    Any advice?

    Cheers,

    Jay

    GeneratePress 2.0.2
    GP Premium 1.5.6
    #484041
    Leo
    Staff
    Customer Support

    Hi there,

    So basically the image isn’t cropping?

    GP actually doesn’t have image cropping feature for WooCommerce.

    Have you checked with them?

    #484405
    Jay

    I understand that. I am thinking because WooCommerce now moved a bunch of their settings into the Customizer there are conflicts happening between it and GP.

    Another issue I have found is that even though I have the reviews turned off in GP and in WooCommerce they are still showing up in areas like my footer and side bar.

    #484408
    Jay

    So I think I figured out the image deal with WooCommerce. They are not hard-cropping images like they used to so the featured images that were cropped square are still square and the originals that weren’t are now showing up in their original format.

    The ratings in the sidebars and footer are the next issue. Take a look at this page: https://jaygoodrich.com/photographystore/current-inventory/

    They are there even though I have them turned off.

    #484623
    Leo
    Staff
    Customer Support

    So the ratings widgets don’t exist in left side bar and footer widget area?

    Any caching plugins?

    #484703
    Jay

    The widgets are showing up for me. There is a server caching plugin in play on SiteGrounds hosting but I have cleared that in cPanel plus locally and have cleared my browser cache.

    Do you NOT see the rating stars in the sidebar and footer?

    #484768
    Leo
    Staff
    Customer Support

    I can see the rating widgets as well.

    What I meant was, when you go to Appearance > Widgets, they are not there?

    If so it sounds like a caching issue to me. If not then try disable all non-GP plugins to test.

    #484770
    Jay

    No the widgets are there, but they are showing the ratings when I have the ratings turned off in GP and WooCommerce.

    #484772
    Leo
    Staff
    Customer Support

    Ohh I see what you mean.

    GP’s customizer option only controls the ratings (stars) in the Shop or Product pages:
    http://demo.generatepress.com/shop/
    http://demo.generatepress.com/product/flying-ninja/

    WooCommerce controls their own widget. I can hide it with CSS but I’d recommend checking with them to see if they have filters to remove that.

    #484773
    Jay

    Ahhh … they must have done something to separate that with the latest release because it hasn’t shown up before yesterday.

    #484777
    Leo
    Staff
    Customer Support

    You can use this CSS for a quick fix:

    .woocommerce ul.product_list_widget li .star-rating {
        display: none;
    }
    #484778
    Jay

    Thanks Leo. I will add that in while I wait for a reply from WooCommerce too.

    #484781
    Leo
    Staff
    Customer Support

    No problem.

    Keep us updated 🙂

    #484809
    Jay

    WooCommerce won’t let me submit a support ticket because none of the plugins I am using from them are paid plugins. Bunch of assclowns. I am not finding anything online about filtering the specific WooCommerce Widgets either. Any way…

    #484871
    Leo
    Staff
    Customer Support

    Hmm that’s lame.

    Oh well the CSS solution should do 🙂

Viewing 15 posts - 1 through 15 (of 17 total)
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