[Resolved] WooCommerce Conflicts

[Jay]

Hey Guys,

Seems WooCommerce was updated today and now GP WooCommerce isn’t working/potentially conflicting with layout settings. For instance on my product photos are set to 800 x 800 pixels and the layout is displaying rectangular like on this page:https://jaygoodrich.com/photographystore/product/winter-yellowstone-ultimate-photo-adventure/

Any advice?

Cheers,

Jay

[Leo]

Hi there,

So basically the image isn’t cropping?

GP actually doesn’t have image cropping feature for WooCommerce.

Have you checked with them?

[Jay]

I understand that. I am thinking because WooCommerce now moved a bunch of their settings into the Customizer there are conflicts happening between it and GP.

Another issue I have found is that even though I have the reviews turned off in GP and in WooCommerce they are still showing up in areas like my footer and side bar.

[Jay]

So I think I figured out the image deal with WooCommerce. They are not hard-cropping images like they used to so the featured images that were cropped square are still square and the originals that weren’t are now showing up in their original format.

The ratings in the sidebars and footer are the next issue. Take a look at this page: https://jaygoodrich.com/photographystore/current-inventory/

They are there even though I have them turned off.

[Leo]

So the ratings widgets don’t exist in left side bar and footer widget area?

Any caching plugins?

[Jay]

The widgets are showing up for me. There is a server caching plugin in play on SiteGrounds hosting but I have cleared that in cPanel plus locally and have cleared my browser cache.

Do you NOT see the rating stars in the sidebar and footer?

[Leo]

I can see the rating widgets as well.

What I meant was, when you go to Appearance > Widgets, they are not there?

If so it sounds like a caching issue to me. If not then try disable all non-GP plugins to test.

[Jay]

No the widgets are there, but they are showing the ratings when I have the ratings turned off in GP and WooCommerce.

[Leo]

Ohh I see what you mean.

GP’s customizer option only controls the ratings (stars) in the Shop or Product pages:
http://demo.generatepress.com/shop/
http://demo.generatepress.com/product/flying-ninja/

WooCommerce controls their own widget. I can hide it with CSS but I’d recommend checking with them to see if they have filters to remove that.

[Jay]

Ahhh … they must have done something to separate that with the latest release because it hasn’t shown up before yesterday.

[Leo]

You can use this CSS for a quick fix:

.woocommerce ul.product_list_widget li .star-rating {
    display: none;
}

[Jay]

Thanks Leo. I will add that in while I wait for a reply from WooCommerce too.

[Leo]

No problem.

Keep us updated 🙂

[Jay]

WooCommerce won’t let me submit a support ticket because none of the plugins I am using from them are paid plugins. Bunch of assclowns. I am not finding anything online about filtering the specific WooCommerce Widgets either. Any way…

[Leo]

Hmm that’s lame.

Oh well the CSS solution should do 🙂

[Author]

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