- This topic has 13 replies, 2 voices, and was last updated 2 years, 11 months ago by Tom.
May 15, 2018 at 7:38 pm #576658HSU
Scene theme has woocommerce option, we have woocommerce enabled, but go to the background GeneratePress place, he still appears we have not enabled, so I can not enable wc part
Then there is a problem with the latest encounter, the same as enabling wc, then GeneratePress this time successfully enabled wc option, but the custom place does not appear to adjust the contents of the wc.GeneratePress 2.1.1May 15, 2018 at 9:20 pm #576695TomLead DeveloperLead Developer
I’m not sure I understand. Are you not able to activate the WooCommerce module in “Appearance > GeneratePress”?
If so, can you confirm that the WooCommerce plugin itself is installed and activated?May 15, 2018 at 10:45 pm #576729HSU
Your understanding is correct, then I’m sure there is an activation woocommerce plug-in.
(I’m sorry my narration was translated from google, don’t understand please forgive me)May 16, 2018 at 8:46 am #577203TomLead DeveloperLead Developer
So in the “Plugins” area of your Dashboard, WooCommerce is activated.
Can you show me a screenshot of your “Appearance > GeneratePress” area where all of the modules are listed?May 17, 2018 at 8:35 pm #578512HSU
Hello, above is the image URLMay 17, 2018 at 9:19 pm #578532TomLead DeveloperLead Developer
That means WooCommerce itself (https://en-ca.wordpress.org/plugins/woocommerce/) isn’t activated.
If you go to the “Plugins” area of your Dashboard, do you see WooCommerce installed and activated?May 17, 2018 at 10:26 pm #578553HSU
Previously said that it have activatedMay 18, 2018 at 10:42 am #579032TomLead DeveloperLead Developer
Interesting. We use
is_plugin_active()to check to see if WooCommerce is active: https://codex.wordpress.org/Function_Reference/is_plugin_active
Has the WooCommerce folder name been changed on your server by chance?May 31, 2018 at 12:03 am #588469HSU
Hello, sorry for this late reply
We did not modify the FTP folder
But I found that our wc is 3.2.1 and the folder name is woocommerce-3.2.1
Is it because of this reason?May 31, 2018 at 9:20 am #588909TomLead DeveloperLead DeveloperJune 7, 2018 at 6:59 pm #594745HSU
Sorry, but also late reply
I have tried changing the folder name to woocommerce
But this way my background shows that the wc plugin cannot be enabled because there is no folder for woocommerce-3.2.1….
Would like to ask how to deal with this?June 7, 2018 at 9:28 pm #594795TomLead DeveloperLead Developer
Once you change the folder name, you’ll need to go into the Plugins area to activate the WooCommerce plugin (it will show as deactivated).June 7, 2018 at 11:19 pm #594837HSU
Thank you! The original re-enable just fine! thank you very much!June 8, 2018 at 9:07 am #595345
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