[Support request] WooCommerce Add to Cart – Strange ‘OR’ Text on Android

Home Forums Support WooCommerce Add to Cart – Strange ‘OR’ Text on Android

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1444425
    Tom

    Hi all,

    If this is a WooCommerce specific issue then please let me know, and I will ask in another forum 🙂

    On individual product pages, I am seeing some strange text & lines next to the Add to Cart/Basket button, but only on Android mobile devices—this doesn’t appear on iPhones, nor on the desktop version of the site

    I’m not able to access the dev tools on Chrome on my Android device to identify what’s causing this, so I’m hoping somebody may have seen this before

    Here’s a screenshot:

    https://ibb.co/Nm67CYK

    I would like to remove/hide this, if possible

    Many thanks,
    Tom

    #1444433
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know 🙂

    #1444461
    Tom

    Hi Leo,

    Thanks for getting back to me so quickly

    I’ve provided a link in the private information field to one of the products on the site (it appears on all products)

    Many thanks

    #1444473
    Leo
    Staff
    Customer Support

    I’m using the Chrome mobile simulator but don’t see the issue.

    Any chance you’ve tried disabling all plugins except WooCommerce to eliminate any conflicts?

    #1444479
    Tom

    Yes, strangely it doesn’t show when using the mobile simulator in Chrome dev tools, only on an actual mobile device

    I haven’t tried disabling other plugins—the site is live with a fairly steady stream of traffic so I’m cautious about doing that. Perhaps I’ll migrate it to a staging environment and give that a shot 🙂

    It’s not really a huge problem, it’s just a little annoyance that I’d like to be able to fix!

    #1444492
    Leo
    Staff
    Customer Support

    A staging site to test would definitely be helpful.

    Do you see the same thing here or no?
    https://gpsites.co/prime/product/v-neck-t-shirt/

    #1444514
    Tom

    No, I don’t see it on the demo site

    #1444526
    Leo
    Staff
    Customer Support

    Then I’m going to guess that there is a plugin conflict somewhere 🙂

    #1444609
    Tom

    Cool, I’ll check it out in a staging environment. Thanks for your help Leo

    #1444637
    Leo
    Staff
    Customer Support
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.