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Woocommerce 3.0 Proceed to Paypal

4 replies · Started by Graham on April 27, 2017

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Hi, Ive just upgraded to WooCommerce 3.0 and since doing so my site no longer appears to be able to process orders as whenever I click on the Proceed to Paypal it eventually just returns an "Internal Server Error". If I switch the theme back to Twenty Sixteen then the page and button work fine.

Any help would be greatly appreciated please

Hi there,

We haven't received any other reports of that - GP simply adds the required markup to WooCommerce pages, nothing else.

You'll need to check your error_log file for a specific error, or ask your hosting to check for you. It will tell you exactly what's causing the internal server error.

Let me know :)

Ive just had a bit of a look round and cant see an error_log file, where is it located?

It depends on how your server is set up. Best bet is to call your hosting to ask them where it's locate/to locate it for you.

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