[Support request] woocomerce core emails overridden

[linda]

For some reason my site has just seem to have changed the core woocomerce emails I used to see the booking start & end date on my new order email and it is no longer showing. has somethings happened? I didn’t do any updates to theme.

my status report says this now generatepress-child/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0

[David]

Hi there,

you will need to update your templates to the latest template from Woocommerce:

https://woocommerce.github.io/code-reference/files/woocommerce-templates-emails-admin-new-order.html

[linda]

so if it says below I need to update all of them….how did they get changed? How would I do this?

Overrides: generatepress-child/woocommerce/emails/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 4.1.0
generatepress-child/woocommerce/emails/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-invoice.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 6.0.0
generatepress-child/woocommerce/emails/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 4.0.0
generatepress-child/woocommerce/emails/email-addresses.php version 2.4.0 is out of date. The core version is 5.6.0
generatepress-child/woocommerce/emails/email-customer-details.php
generatepress-child/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
generatepress-child/woocommerce/emails/email-order-details.php version 2.5.0 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/email-order-items.php version 2.1.2 is out of date. The core version is 3.7.0
generatepress-child/woocommerce/emails/email-styles.php version 2.3.0 is out of date. The core version is 4.0.0

Outdated Templates: ❌

[Leo]

You will need to check with WooCommerce’ support team for more clarification as this isn’t something GP (or any themes) have control over.

If you hire a developer to create those template files in your child theme then you can also consider contacting him as well.

[Author]

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