[Support request] Won’t recognise page saves

[Mathew]

Page not saving correctly. Affecting (some other plug-in saves as a consequence).
I save and update the page (editing mode), but when I refresh there is a yellow message (top of screen) stating that there is a newer version of the page in the browser??
– Currently using a Child theme, disabled GP premium (as I had other issues)

[Ying]

Hi Mathew,

if you switch to the parent theme, does the issue persist?

[Mathew]

Yes

[David]

Hi there,

does the issue persist if you use a private/incognito browser to login and make changes ?

[Mathew]

Yes, I think it may be related to a plugin (??) as the page won’t save when editing a page that includes my service checkout items.
I believe when using a general page builder it does. Odd…

[Fernando]

Hi Mathew,

Can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/

[Author]

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