[Resolved] wired logo on facebook app

Home Forums Support [Resolved] wired logo on facebook app

Home Forums Support wired logo on facebook app

  • This topic has 7 replies, 4 voices, and was last updated 2 months ago by Elvin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2004361
    Miguel

    Dear
    i use wired from the site library.
    I put the link of the website on facebook and when opening from the facebook application the logo does not load. help

    #2004377
    Ying
    Staff
    Customer Support

    Hi Miguel,

    Any chance you can link us to the site in question?

    You can use the private information field.
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know ๐Ÿ™‚

    #2004670
    Miguel

    Send according to link

    #2004741
    David
    Staff
    Customer Support

    Hi there,

    the Logo URLs are set to HTTP – they need to be HTTPS.
    Simplest fix is to re-upload the logos with slightly different name so they are saved as HTTPS.

    #2006876
    Miguel

    Dear
    Rename the logo and uploaded it in SVG and the problem was not solved

    In some mobile devices the other images on the page are not loaded

    the page is deconfigured

    #2007193
    Elvin
    Staff
    Customer Support

    Hi Miguel,

    After applying the change, you may have to purge all forms of cache on your SG Optimizer.

    A wise man once said:
    "Have you cleared your cache?"

    #2007698
    Miguel

    Thank you. resolved

    #2008591
    Elvin
    Staff
    Customer Support

    Nice one. Thanks for letting us know. Glad you got it sorted. ๐Ÿ˜€

    A wise man once said:
    "Have you cleared your cache?"

Viewing 8 posts - 1 through 8 (of 8 total)
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