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[Resolved] Width of backend

Home Forums Support [Resolved] Width of backend

Home Forums Support Width of backend

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #2398872
    Gerald

    Since the last update of generatepress I have a problem with the width of backend.

    Surely, I’m working with small containers, but so it’s not a really comfortable working in the backend.

    I’m using gutenberg blocks.

    Are there possibilities to change the width in the backend?

    #2398878
    Leo
    Staff
    Customer Support

    Hi Gerald,

    Since the last update of generatepress I have a problem with the width of backend.

    We haven’t had this issue report yet but it definitely shouldn’t happen.

    Any chance you can start a staging site and keep all plugins disabled for us to take a look?

    Let me know 🙂

    #2398905
    Gerald

    Oh, I have a problem to disable all plugins. See notice below:

    #2398907
    Leo
    Staff
    Customer Support

    Oh, I have a problem to disable all plugins. See notice below:

    Unfortunately it’s impossible to identify the issue by simply looking at the name of the plugins or screenshots.

    Can you start a staging site so we can go through some debugging steps?

    We haven’t had any other reports on this (should’ve heard it by now with such an obvious issue) and I’m not able to replicate it on my install.

    Let me know 🙂

    #2398911
    Gerald

    Sorry, I don’t know, how to start a staging site. How to manage this?

    #2398913
    Leo
    Staff
    Customer Support

    Most of the major hosting services offer staging service for free – can you check with your hosting service first?

    #2398920
    Gerald

    My german provider doesn’t offer the possibilty of a staging site. Is it possible to send you a screenshot of the problem?

    #2398934
    Leo
    Staff
    Customer Support

    Screenshots for issues like this one simply don’t help to identify the cause, unfortunately.

    Maybe you can start a new install and duplicate the current install there with a plugin like Duplicator?
    https://en-ca.wordpress.org/plugins/duplicator/

    #2398942
    Gerald

    It seems, I solved the problem by changing the container width and margins with the customizer. Thanks for your help!

    #2398983
    Leo
    Staff
    Customer Support

    In that case, the issue should’ve been on the front end as well as the back end.

    Glad you resolved it anyways 🙂

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