- This topic has 23 replies, 3 voices, and was last updated 6 months, 1 week ago by Tom.
July 10, 2020 at 8:37 am #1359265sreekanth
after installing the theme on my website reviewnxt, just for the sake of look, I just checked how the theme looks for my website, when I tried it I was shocked that my right side widgets got down in my desktop view, I had attached the for more information.July 10, 2020 at 8:38 am #1359268July 10, 2020 at 9:03 am #1359296DavidStaffCustomer SupportJuly 10, 2020 at 11:02 am #1359424sreekanth
I have live traffic coming to my website, is it good idea to activate the theme with broken issues! user may feel uncomfortable right!
can you tell me any other alternative!July 10, 2020 at 2:33 pm #1359543TomLead DeveloperLead Developer
This means you have broken HTML on the page somewhere.
For example, a
<div>has been opened, but not closed (
You’ll need to run your HTML through a validator (https://validator.w3.org/) to find the offending code.
It’s usually in a widget, or even within your content as it loads before the sidebars.
If you have live traffic, you can use a staging site to test the theme and find the issue.
Hope this helps!July 10, 2020 at 9:11 pm #1359700sreekanth
I tried HTML validator but there were so many issues, can you tell me in which issue should i focus on
https://prnt.sc/tfqa2dJuly 10, 2020 at 9:22 pm #1359707sreekanth
hey, I had installed the theme can you check it and help me to sort this issue. please send me all the instructions once, I will fix all issues quick as possibleJuly 11, 2020 at 4:22 am #1359879DavidStaffCustomer SupportJuly 11, 2020 at 5:07 am #1359898sreekanth
i had disabled the cacheJuly 11, 2020 at 9:04 am #1360167sreekanth
I had deactivated my lightspeed cache plugin and tried disabling some of the settings in cache plugin but still getting the same issue! is there any fix for it!July 11, 2020 at 10:22 am #1360243TomLead DeveloperLead Developer
It looks fixed when I view your site right now – the sidebar is on the right. Can you try clearing your browser cache to see if that fixes it for you?July 11, 2020 at 11:25 am #1360297sreekanth
Yes it’s working only when cache plugin is de activated, but i need my cache plugin(lightspeed cache plugin) to be active for website speed
I’m asking for a solution, this strange issue coming with your theme only, please help me out quicklyJuly 11, 2020 at 3:08 pm #1360422TomLead DeveloperLead Developer
I’m happy to try to find a solution, but I’ll need to see the issue, unfortunately.
Can you set up a staging site so you can make it happen without affecting your live website? That way I should be able to see what’s causing it.July 11, 2020 at 8:13 pm #1360538sreekanth
OK I will get back to you after the stagingJuly 11, 2020 at 9:01 pm #1360551sreekanth
this is my staging website link, what should I do now!
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