- This topic has 23 replies, 3 voices, and was last updated 3 years, 9 months ago by Tom.
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July 10, 2020 at 8:37 am #1359265sreekanth
after installing the theme on my website reviewnxt, just for the sake of look, I just checked how the theme looks for my website, when I tried it I was shocked that my right side widgets got down in my desktop view, I had attached the for more information.
July 10, 2020 at 8:38 am #1359268sreekanthJuly 10, 2020 at 9:03 am #1359296DavidStaffCustomer SupportHi there,
we would need to see the site with GeneratePress activate to see what the issue.
July 10, 2020 at 11:02 am #1359424sreekanthI have live traffic coming to my website, is it good idea to activate the theme with broken issues! user may feel uncomfortable right!
can you tell me any other alternative!
July 10, 2020 at 2:33 pm #1359543TomLead DeveloperLead DeveloperHi there,
This means you have broken HTML on the page somewhere.
For example, a
<div>
has been opened, but not closed (</div>
).You’ll need to run your HTML through a validator (https://validator.w3.org/) to find the offending code.
It’s usually in a widget, or even within your content as it loads before the sidebars.
If you have live traffic, you can use a staging site to test the theme and find the issue.
Hope this helps!
July 10, 2020 at 9:11 pm #1359700sreekanthI tried HTML validator but there were so many issues, can you tell me in which issue should i focus on
https://prnt.sc/tfqa2dJuly 10, 2020 at 9:22 pm #1359707sreekanthhey, I had installed the theme can you check it and help me to sort this issue. please send me all the instructions once, I will fix all issues quick as possible
July 11, 2020 at 4:22 am #1359879DavidStaffCustomer SupportCan you disable you Cache and see if that resolves the issue. Let us know.
July 11, 2020 at 5:07 am #1359898sreekanthi had disabled the cache
July 11, 2020 at 9:04 am #1360167sreekanthI had deactivated my lightspeed cache plugin and tried disabling some of the settings in cache plugin but still getting the same issue! is there any fix for it!
July 11, 2020 at 10:22 am #1360243TomLead DeveloperLead DeveloperHi there,
It looks fixed when I view your site right now – the sidebar is on the right. Can you try clearing your browser cache to see if that fixes it for you?
July 11, 2020 at 11:25 am #1360297sreekanthYes it’s working only when cache plugin is de activated, but i need my cache plugin(lightspeed cache plugin) to be active for website speed
I’m asking for a solution, this strange issue coming with your theme only, please help me out quickly
July 11, 2020 at 3:08 pm #1360422TomLead DeveloperLead DeveloperHi there,
I’m happy to try to find a solution, but I’ll need to see the issue, unfortunately.
Can you set up a staging site so you can make it happen without affecting your live website? That way I should be able to see what’s causing it.
July 11, 2020 at 8:13 pm #1360538sreekanthOK I will get back to you after the staging
July 11, 2020 at 9:01 pm #1360551sreekanththis is my staging website link, what should I do now!
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