[Resolved] Widget Area 3 Showing up Intermittently

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  • #1346061
    Connor R

    Hi there,

    I have a bit of a strange one for you. I just downloaded and installed the Lightweight Social Icons plugin and added a widget area to my footer (widget area 3) for the plugin.

    If I view my home page on desktop, the icons show correctly in widget area 3. However, on tablets and mobile, the widget area does not appear to show up at all.

    Additionally, certain pages of my website show the area on some devices but not others. For example, I have one category page titled “Spending”, and the widget area shows up there across devices. However, on a different category page, “Debt”, the widget area shows up on mobile but not tablet.

    Any idea what might be causing this? I have tried clearing both my website cache and CDN cache.

    Thanks!

    #1346211
    Leo
    Staff
    Customer Support

    Hi there,

    I just checked your site on mobile and it the LSI widgets are showing up no problem.

    Refreshed the site a couple of times and still can’t see the issue.

    Have you solved this?

    If not then might be good to disabling all plugins except GP Premium and LSI to see if there are any conflicts somewhere.

    Let me know 🙂

    #1346248
    Connor R

    Hi Leo,

    Seems to be working now – not sure why it took a bit to start working. Presumably some odd caching issue.

    #1346449
    Leo
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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