[Support request] Why can't I change font size in my header?

Home Forums Support [Support request] Why can't I change font size in my header?

Home Forums Support Why can't I change font size in my header?

  • This topic has 26 replies, 5 voices, and was last updated 5 years ago by David.
Viewing 15 posts - 1 through 15 (of 27 total)
  • Author
    Posts
  • #347209
    Joyce

    I can change everything about my header typography, but not the font size. For some reason, it’s pre-established at 41 for the title and 17 for the tagline. What do I need to do so I can adjust these? Thanks.

    #347218
    Leo
    Staff
    Customer Support

    Hi there,

    So the options in Customizer > Typography > Header doesn’t work?

    #347235
    Joyce

    That’s correct!

    #347236
    Leo
    Staff
    Customer Support

    Do you see it change in the customizer/preview?

    Can you provide a link to the site? Thanks!

    #347265
    Joyce

    It’s joycehopecopywriting.com. But it’s in “maintenance mode” right now.

    #347267
    Leo
    Staff
    Customer Support

    Are the options working in customizer/preview?

    Are you able to take it off maintenance mode so I can have a look?

    #347269
    Joyce

    I’m not sure what you mean by ‘preview.’ They’re not working in Customize/Typography/Header Typorgraphy…at least not being able to change the font size…I’ll see if I can make it active now so you can take a look. Thanks.

    #347271
    Joyce

    OK you should be able to see it now.

    #347272
    Leo
    Staff
    Customer Support

    Nope still maintenance mode.

    #347273
    Joyce

    OK, try now.

    #347275
    Leo
    Staff
    Customer Support

    Hmm I believe the default title should be 45px and 15px for tagline so looks like the option worked at some point.

    Do you see it change in preview like this?
    http://www.screencast.com/t/hn6t2Iif

    Any caching plugins?

    #347277
    Joyce

    No, don’t see that. I guess I’ll just work with what I’ve got for now ….

    #347280
    Leo
    Staff
    Customer Support

    That’s very strange. So when you drag the slider nothing happens and all other options work?

    If so can you try #1 on this page? https://docs.generatepress.com/article/debugging-tips/

    #347284
    Joyce

    There is no slider!

    #347285
    Leo
    Staff
    Customer Support

    Can you test a different browser?

Viewing 15 posts - 1 through 15 (of 27 total)
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