[Resolved] Why aren´t the images seen on the mobile interface?

Home Forums Support [Resolved] Why aren´t the images seen on the mobile interface?

Home Forums Support Why aren´t the images seen on the mobile interface?

Viewing 15 posts - 1 through 15 (of 25 total)
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  • #764025
    rafel jesus

    Hi.
    I have a problem with the interface in a smartphone, in the section what we do, on the website https://marmolesalias.com/que-fem/ the images don’t see, in the interface on computer and table I can see.
    What could be the problem?
    Thanks for your answer
    Best regards, and Merry Christmas.

    #764120
    David
    Staff
    Customer Support

    Hi there,

    Add a Spacer Widget to the column, and in Mobile responsive view adjust the space height to the size you want on mobile.

    Basically the column has no height on mobile, it gets its height from the Row on desktop.

    #764544
    rafel jesus

    Hi David
    I don’t understand this:
    “n Mobile responsive view adjust the space height to the size you want on mobile.

    Basically the column has no height on mobile, it gets its height from the Row on desktop.”

    Where is that?? and add spacer to the column, that is not possible, well is possible up or down, but not in right or left?

    And in the preview I watch the images , but in the phone not.

    Thanks

    #764568
    David
    Staff
    Customer Support

    Can you add a Spacer Widget to the Column that has the image in.
    Save and then preview you should then see the image on mobile.

    #764776
    rafel jesus

    Hi David.
    I’ll try it, but in the widget are two columns, the firts one text and the second one the image
    it’s bad can’t put imagen in the forum to be more the explain.
    Thanks and talk again.
    Merry Christmas.

    #764777
    rafel jesus

    Hi David:

    Three columns?

    #764778
    David
    Staff
    Customer Support

    That column has a background image, so there should be nothing stopping you adding a Spacer Widget. Try removing the negative margin from that column and see if it will allow you to add the widget.

    Merry Christmas

    #764832
    rafel jesus

    Hi David.
    I’m stupid because don’t to be done, anyway, 12-26-2018 more, I don’t understand your explain, I need images, but…
    Tanks again.
    Merry Chritmas

    #765709
    David
    Staff
    Customer Support

    Hmmm…. so in the column with the image, remove the negative top margin from the column. then drag a spacer widget inside that column. the background image will remain.

    #767415
    rafel jesus

    Hi there.
    David the solution you provided doesn’t work, watch this video.
    https://www.dropbox.com/s/97hircn6c9bvxaw/ScreenRecording_12-28-2018%2011-06-12.MP4?dl=0
    And in the phone doesn’t watch correct and in the elementor you can see the images in phone simulation.
    https://www.dropbox.com/s/4luhcmqyestxg29/we%20do.mov?dl=0

    Well, talk again soon.

    #767469
    David
    Staff
    Customer Support

    Hi there,

    are you willing to provide me with temporary admin access to your Site? So i can see what the issue is. If so you can send login and password via the Account issue form:

    https://generatepress.com/contact/

    Please add the URL to this topic to the form.

    #767738
    David
    Staff
    Customer Support

    Hi there,

    i mad this change to the Cuines section.

    1. removed the Image widget.
    2. Added a Spacer ( Espaciador) Widget to the column.
    3. In Mobile Reponsive view i set the Spacer Height to 300px.

    I saved the page so you should be able to see it working and how to repeat this for your other sections.

    #767850
    rafel jesus

    Hi David.
    In the mobile view in my iPhone 7+ the change I can’t see, can you see the new view?
    Thanks

    #767866
    David
    Staff
    Customer Support

    This is on my iPhone 7+

    mobile view

    #767906
    rafel jesus

    Hi.
    I can’t see the changes in the editor, can you put any image of the changes? because I can’t do.
    Thanks a lot.

Viewing 15 posts - 1 through 15 (of 25 total)
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