[Resolved] why are my images missing?

Home Forums Support [Resolved] why are my images missing?

Home Forums Support why are my images missing?

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1245715
    Michelle

    I have had several images missing on my pass. Do you know why? also, I was told to change the URL in the image. I have been searching but haven’t quite found what I was looking for. is it the link to where I change the image URL? I have been changing the images but not the URLs. and it is causing issues.

    #1245946
    Leo
    Staff
    Customer Support

    Hi there,

    Is there a specific page I should be looking at?

    Have you tried disabling all plugins to eliminate any conflicts?

    GP itself cannot cause images to disappear.

    Let me know ๐Ÿ™‚

    #1245992
    Michelle

    no, i haven’t done anything with the plugins. These pages I haven’t been fixed yet. I have had to redo almost all of them. now I have conflict with the image URL’s because I didn’t know I had to change the URL.

    https://horsespropernutrition.com/horse-first-aid-it-supplies

    https://horsespropernutrition.com/basics-of-horse-deworming

    https://horsespropernutrition.com/basic-horse-supplement

    https://horsespropernutrition.com/you-never-have-enough-horse-knowledge

    #1246556
    Leo
    Staff
    Customer Support

    When I check the link for the first missing image, this is what I’m seeing:
    https://www.screencast.com/t/t6D1SkAL

    This isn’t a theme issue. Have you checked with your hosting support?

    #1247036
    Michelle

    yes i checked with host support yesterday before contacting you they said they don’t know what is causing the image issue other than chain the image url

    #1247091
    Leo
    Staff
    Customer Support

    Sorry I can’t really tell why it’s missing either – the error looks more like a server error.

    It shouldn’t be a theme issue though – you can activate a twenty series WP theme to test.

    #1247099
    Michelle

    thank you

    #1247240
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 8 posts - 1 through 8 (of 8 total)
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