Archived topic

White space while scrolling

7 replies · Started by Juned on September 16, 2021

Viewing posts 1–8 of 8

September 16, 2021 at 3:55 am #1932384

Hi,

When you scroll, up and down, (both in desktop/mobile view), below header and above first container of the page (Home Page, About-us Page, etc.), you will find unnecessary white space (or blank space). Why it is so? Is it due to any wrong settings?

Thanks in advance.

September 16, 2021 at 9:52 am #1932882

Hi Juned,

Seems your sticky navigation isn't working well.

Do you actually need the navigation to be sticky? If not, can you switch it off customizer > layout > sticky navigation.

If yes, can you try disable all plugins except GP premium to test?

Let me know :)

September 16, 2021 at 10:06 am #1932896

Hi Ying,

Sticky navigation is off now for both mobile and desktop. Still issue is same. Is it due to cloudflare?

September 16, 2021 at 10:20 am #1932907

I don't think I'm seeing the issue here:
https://www.screencast.com/t/t7OQr0RZ

Can you confirm?

September 16, 2021 at 10:31 am #1932918

Hi Leo,

It's not visible in your clip that's really good, but it's visible to me even if I am browsing at private window. Maybe you are viewing correct version. I will try to check in other devices also tomorrow.

Thanks.

September 16, 2021 at 11:37 am #1932983

Hi Juned,

It's not visible to me as well now.

If you are still seeing it, can you log out and try again in an incognito window?

September 17, 2021 at 3:57 am #1933541

Thank you very much.

September 17, 2021 at 10:07 am #1933975

You are welcome :)

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