[Support request] White space above the menu

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #1367422
    Vera

    Hi!
    When I browse through my website a big block of white space starts appearing above my navigation. And the scrolling part of the website becomes very little since I have sticky menu enabled. Together with that white space above it takes 2/3 of the screen.
    Can you please have a look and help me with the solution. Thanks!
    vera

    #1367526
    David
    Staff
    Customer Support

    Hi there,

    i am not seeing this blank space – did you resolve the issue?

    #1367925
    Vera

    Hi David,
    I suspected that maybe google ads are causing it. So i disabled the automatic ads showing on the site. However, I would like to continue using the ads on my website without breaking it. So, I will again enable them to see what happens. If the same thing happen, I’ll report back here. Otherwise I will mark the issue resolved. Thanks for all your help!
    vera

    #1367937
    Vera

    Hi David,
    yes, after I enabled Google Ads, I’ve got the same problem again. This time the ads load above the navigation (so it’s not the white space, but rather a big ad), but when I scroll down the page this entire block stays fixed (and not only the sticky menu). Is there a way (a code?) that can fix this? I can send a print screen if you explain me how since this form doesn’t have attachments enabled. Thanks a lot!
    vera

    #1367938
    Vera

    This also only happens on desktop. On mobile it works perfectly. Once I start scrolling, the ad disappears from the top, and only sticky menu remains.

    #1368084
    Leo
    Staff
    Customer Support

    We cannot change how auto Google ads work unfortunately.

    Can you try adding manual ads with hooks?
    https://docs.generatepress.com/article/hooks-element-overview/

Viewing 6 posts - 1 through 6 (of 6 total)
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