- This topic has 8 replies, 2 voices, and was last updated 1 year ago by David.
August 27, 2019 at 2:11 pm #994969David
My site’s been getting white screen of death almost once daily 3-6 minutes each time. (1 month now)
Problem started after migrating to SG and installed SG Optimizer plug-in.
After contacting SG during each time it’s down. We’re unable to replicate the problem.
SG is assuming the plugin or theme is the culprit.
I don’t think it’s GP since I had no problems for 2 months up until last month’s SG migration.
I’m hoping GP has a different take on this problem.
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Thank youAugust 27, 2019 at 2:46 pm #994983LeoStaffCustomer Support
It’s unlikely that GP is the culprit as we haven’t had other reports on this.
Did SG support provide any specific reasons why they think it’s the theme?
Have you tried disabling all plugins except GP Premium to test if the problem still exists?August 27, 2019 at 4:50 pm #995032David
SG said most server error will show an error code. Since it didn’t, they believe it’s a conflict the theme or plugin.
My next step is testing your method of disabling all plugins except GP Premium.
In which order should I reactive each plugin to be efficient?August 27, 2019 at 4:55 pm #995034LeoStaffCustomer Support
In which order should I reactive each plugin to be efficient?
Be sure to first confirm that the issue doesn’t exist when all other plugins are disabled.
Then you can reactivate them one by one until the issue shows again.August 28, 2019 at 12:38 pm #995766David
I went off course and had to try disabling SG Optimizer first. Did not resolve issue.
I will now disable all plugins except GP Premium and reactive each one.
Will keep you posted. Hopefully it can help others who’s encountering the same problem in future.August 28, 2019 at 5:00 pm #995856LeoStaffCustomer SupportSeptember 2, 2019 at 1:53 pm #999456David
Currently reactivated each plugin daily: Elementor, showpost, activity log, monster insight, wp forms, and yoast
The site has not went down since. And is actually quicker, from grade D to B on pingdom.
During this process, deactivating Jetpack seem to have speed up my site.
Still have few more plugins to really determine the cause.
For expires headers, what are some solutions you recommend?
ThanksSeptember 2, 2019 at 1:57 pm #999459LeoStaffCustomer Support
We definitely don’t like Jetpack.
This might help for expired headers:
Should be able to find lots of articles on Google explaining the warning as well 🙂September 2, 2019 at 2:13 pm #999468David
I’ve read Tom’s solution, but I’m not sure how to locate the column in finding the image.
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